NHTSA vehicle safety data
2011 Sprinter 3500 Recalls, Ratings & Complaints
The 2011 Sprinter 3500 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Sprinter dealer.
NHTSA recall and complaint data for the 2011 Sprinter 3500. Recall data is refreshed daily from NHTSA.
SUSPENSION:REAR:SPRINGS
NHTSA #11V323000Reported June 13, 2011 · SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Potentially affected: 47 vehicles
Defect description
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
Safety consequence
THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
Manufacturer remedy
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
Notes
SPRINTER SAFETY RECALL NUMBER IS 2011100006.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Sprinter 3500 model years
Check your 2011 Sprinter 3500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sprinter 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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