NHTSA vehicle safety data

2004 Sprinter 3500 Recalls & Complaints

The 2004 Sprinter 3500 has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Sprinter dealer.

NHTSA recall and complaint data for the 2004 Sprinter 3500. Recall data is refreshed daily from NHTSA.

2004 Sprinter 3500 owner complaints

Owners have filed 2 complaints with NHTSA about the 2004 Sprinter 3500, describing incidents dated November 24, 2005 to November 29, 2019.

Most-cited components

Service Brakes 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11319600 · Filed March 28, 2020
AFTER THE RECALL, THE OBD II CAN ONLY BE ACCESSED BY A DODGE DEALER. THE OBD II PORT WILL NOT CONNECT TO A SMOG TECHNICIANS EQUIPMENT SO THE VEHICLE CANNOT BE SMOGGED.*DT*JB
ODI #10143857 · Filed November 28, 2005
BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM

Read all 2 complaints

FMVSS 403/ANTI-STOW INTERLOCK/RICON

NHTSA #08V387000 · Equipment Adaptive/Mobility · NHTSA notice

Reported August 6, 2008 · DAIMLER BUSES NORTH CAROLINA

Potentially affected: 465 vehicles

Owners notified November 21, 2008 · Vehicles built April 1, 2005 – July 31, 2008 (per NHTSA)

Defect description

DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Safety consequence

A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Manufacturer remedy

DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2004 Sprinter 3500. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2004 Sprinter 3500.

Unknown or Other

ODI #11319600

Incident: November 29, 2019 · Filed: March 28, 2020

AFTER THE RECALL, THE OBD II CAN ONLY BE ACCESSED BY A DODGE DEALER. THE OBD II PORT WILL NOT CONNECT TO A SMOG TECHNICIANS EQUIPMENT SO THE VEHICLE CANNOT BE SMOGGED.*DT*JB

Service Brakes, Hydraulic

ODI #10143857

Incident: November 24, 2005 · Filed: November 28, 2005

BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM

Other Sprinter 3500 model years

Check your 2004 Sprinter 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sprinter 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Sprinter VIN