NHTSA vehicle safety data

2007 Sprinter 2500 Recalls & Complaints

The 2007 Sprinter 2500 has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Sprinter dealer.

NHTSA recall and complaint data for the 2007 Sprinter 2500. Recall data is refreshed daily from NHTSA.

2007 Sprinter 2500 owner complaints

Owners have filed 2 complaints with NHTSA about the 2007 Sprinter 2500, describing incidents dated September 11, 2007 to July 12, 2008.

Most-cited components

Air Bags 1 complaint
Engine 1 complaint

Newest complaints

ODI #10234838 · Filed July 18, 2008
ENGINE POWER GREATLY REDUCED, UNABLE TO ENTER ON-RAMP OF HIGHWAYS TO SAFELY MERGE. CAN NOT ACCELERATE. DERRICK DODGE IN EDMONTON, ALBERTA, CANADA TOLD ME THIS IS A COMMON ISSUE WITH THE SPRINTER 3500 MODEL 3 LITER ENGINE. IT IS TURBO AIR BOOSTER HOSE CLAMP DEFECTIVELY CUT INTO THE HOSE CAUSING IT TO…
ODI #10206224 · Filed October 18, 2007
TL*THE CONTACT OWNS A 2007 SPRINTER 2500. BEFORE PURCHASING THE VEHICLE, THE CONTACT AND THE DEALER KNEW OF AN EXISTING SAFETY RECALL (MANUFACTURER NOTIFICATION CODE G20). THE DEALER LED HER TO BELIEVE THAT THE RECALL REPAIR WOULD BE PERFORMED BEFORE SHE RECEIVED THE KEYS TO THE VEHICLE. SHE HAS…

Read all 2 complaints

THRESHOLD WARNING SYSTEM/FMVSS 404

NHTSA #09V325000 · Equipment Adaptive/Mobility · NHTSA notice

Reported August 3, 2009 · QUALITY VANS

Potentially affected: 14 vehicles

Owners notified July 30, 2009 · Vehicles built August 1, 2005 – November 30, 2007 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 VANS MANUFACTURED BETWEEN AUGUST 2005 AND NOVEMBER 2007, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Safety consequence

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Manufacturer remedy

QUALITY VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR QUALITY VANS AT 1-480-464-7007.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FMVSS 403/ANTI-STOW INTERLOCK/RICON

NHTSA #08V387000 · Equipment Adaptive/Mobility · NHTSA notice

Reported August 6, 2008 · DAIMLER BUSES NORTH CAROLINA

Potentially affected: 465 vehicles

Owners notified November 21, 2008 · Vehicles built April 1, 2005 – July 31, 2008 (per NHTSA)

Defect description

DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Safety consequence

A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Manufacturer remedy

DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2007 Sprinter 2500. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2007 Sprinter 2500.

Engine and Engine Cooling

ODI #10234838

Incident: July 12, 2008 · Filed: July 18, 2008

ENGINE POWER GREATLY REDUCED, UNABLE TO ENTER ON-RAMP OF HIGHWAYS TO SAFELY MERGE. CAN NOT ACCELERATE. DERRICK DODGE IN EDMONTON, ALBERTA, CANADA TOLD ME THIS IS A COMMON ISSUE WITH THE SPRINTER 3500 MODEL 3 LITER ENGINE. IT IS TURBO AIR BOOSTER HOSE CLAMP DEFECTIVELY CUT INTO THE HOSE CAUSING IT TO SPLIT. PART NUMBER FP 68047331-AA, HOSE DESCRIPTION 07-014-005. *TR

Air Bags

ODI #10206224

Incident: September 11, 2007 · Filed: October 18, 2007

TL*THE CONTACT OWNS A 2007 SPRINTER 2500. BEFORE PURCHASING THE VEHICLE, THE CONTACT AND THE DEALER KNEW OF AN EXISTING SAFETY RECALL (MANUFACTURER NOTIFICATION CODE G20). THE DEALER LED HER TO BELIEVE THAT THE RECALL REPAIR WOULD BE PERFORMED BEFORE SHE RECEIVED THE KEYS TO THE VEHICLE. SHE HAS SINCE LEARNED THAT THE REPAIR WAS NEVER MADE. SHE HAS BEEN CALLING THE DEALER SINCE RECEIVING THE RECALL NOTICE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO MAKE THE REPAIR. THE CONTACT STATED THAT SHE DRIVES CHILDREN AROUND AND DOES NOT KNOW IF IT IS SAFE TO CONTINUE. THE CURRENT MILEAGE WAS 2,700 AND FAILURE MILEAGE WAS 600.

Other Sprinter 2500 model years

Check your 2007 Sprinter 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sprinter 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Sprinter VIN