NHTSA vehicle safety data
2004 Sprinter 2500 Recalls & Complaints
The 2004 Sprinter 2500 has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Sprinter dealer.
NHTSA recall and complaint data for the 2004 Sprinter 2500. Recall data is refreshed daily from NHTSA.
2004 Sprinter 2500 owner complaints
Owners have filed 1 complaint with NHTSA about the 2004 Sprinter 2500, describing incidents dated March 15, 2004.
Most-cited components
- Power Train 1 complaint
Newest complaints
ODI #10128131 · Filed
DT: CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN ACCELERATING ONTO THE HIGHWAY IT WILL NOT SHIFT FROM 3RD GEAR TO 4TH GEAR. THE DEALER SAID IT COULD NOT BE FIXED UNTIL THE PROBLEM BECAME WORSE. THE CONSUMER COULD HEAR GRUMBLING AND GROWLING NOISES AND IT WAS GETTING WORSE. THE TRANSMISSION…
FMVSS 403/ANTI-STOW INTERLOCK/RICON
NHTSA #08V387000 · Equipment Adaptive/Mobility · NHTSA notice
Reported August 6, 2008 · DAIMLER BUSES NORTH CAROLINA
Potentially affected: 465 vehicles
Owners notified November 21, 2008 · Vehicles built April 1, 2005 – July 31, 2008 (per NHTSA)
Defect description
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Safety consequence
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Manufacturer remedy
DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
REFRIGERATOR/DOMETIC
NHTSA #08V173000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported April 15, 2008 · SPORTSMOBILE TEXAS, INC
Potentially affected: 6 vehicles
Owners notified April 10, 2008 · Vehicles built October 1, 2003 – May 31, 2006 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
SPORTSMOBILE IS RECALLING 6 MY 2003-2006 2500 SPRINTER VAN CLASS B REGULAR BODY AND EXTENDED BODY RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
SPORTSMOBILE WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2008. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR SPORTSMOBILE AT 1-512-835-4409.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
DAIMLERCHRYSLER/TIRE VALVE
NHTSA #04V600000 · Tires — Valve · NHTSA notice
Reported December 23, 2004 · DAIMLERCHRYSLER MANUFACTURING INTL
Potentially affected: 23,000 vehicles
Manufacturer campaign D53 · Owners notified April 4, 2005 · Vehicles built April 1, 2001 – December 16, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN TRUCKS DISTRIBUTED BY DODGE OR FREIGHTLINER AND EQUIPPED WITH A TIRE VALVE, TR600, ON 16" TIRES, THE VALVE CAN DEVELOP CRACKS WITHIN THE RUBBER PART OR BETWEEN THE METAL PART AND THE RUBBER PART OF THE VALVE STEM.
Safety consequence
SUCH CRACKING MAY LEAD TO A LOSS OF AIR PRESSURE AT THE VALVE STEM, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE TIRE VALVES ON ALL SPRINTER VEHICLES. THE RECALL BEGAN ON APRIL 4, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236).
Other Sprinter 2500 model years
Check your 2004 Sprinter 2500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sprinter 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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