NHTSA vehicle safety data

2014 Smart Fortwo Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2014 Smart Fortwo right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 13 owner complaints are on file.

NHTSA recall and complaint data for the 2014 Smart Fortwo.

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2014 Smart Fortwo owner complaints

Owners have filed 13 complaints with NHTSA about the 2014 Smart Fortwo, describing incidents dated February 16, 2014 to August 26, 2023.

Most-cited components

Engine 4 complaints
Seat Belts 4 complaints
Air Bags 1 complaint
Electrical System 1 complaint
Power Train 1 complaint
Service Brakes 1 complaint

Of the 13 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11540919 · Filed August 26, 2023
The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.
ODI #11501955 · Filed January 16, 2023
The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.
ODI #11497260 · Filed December 13, 2022
The brake booster malfunctioned while I was driving

Read all 13 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Smart Fortwo in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063

Open and recently closed NHTSA defect investigations

We couldn't confirm the NHTSA recall list for the 2014 Smart Fortwo right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2014 Smart Fortwo. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

13 owner complaints have been filed with NHTSA for the 2014 Smart Fortwo.

Seat Belts

ODI #11540919

Incident: August 26, 2023 · Filed: August 26, 2023

The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.

Air Bags

ODI #11501955

Incident: January 16, 2023 · Filed: January 16, 2023

The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.

Service Brakes

ODI #11497260

Incident: October 26, 2022 · Filed: December 13, 2022

The brake booster malfunctioned while I was driving

Seat Belts

ODI #11469708

Incident: June 13, 2022 · Filed: June 17, 2022

Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehicle immediately to a repair shop and the cost to repair is $843.31. Of course the parts have to be ordered. This is a safety issue it’s a law issue you have to have a seatbelt it’s not like I can’t live without the seatbelt. All my research shows that several people have complained about the same incident happening to them I was not driving the vehicle at the time I had just stopped at a store got back in my car and the seatbelt was broken.

Engine

ODI #11405076

Fire

Incident: January 1, 2021 · Filed: March 26, 2021

TL* THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT WAS DRIVING AT 60 MPH, WHEN THE VEHICLE LOST POWER AND THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE RADIATOR HAD BURST. THE CONTACT NOTIFIED PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209) OF THE FAILURE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE EXPERIENCED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS AN OVERHEATED ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Engine

ODI #11288478

Incident: April 1, 2019 · Filed: December 11, 2019

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN OIL LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,666.

Suspension; Power Train

ODI #11234271

Incident: July 18, 2019 · Filed: July 23, 2019

LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SMART FOR TWO PURE COUPE. I SHOULD NOT HAVE TO BE PAYING AN ADDITIONAL NEARLY $2,000 BECAUSE BOLTS JIGGLED LOSE.I NO LONGER FEEL SECURE IN MY CAR.NOW IM DRIVING IN HOT FLORIDA IN THE SUMMER WITH NO A/C BECAUSE I CANT AFFORD THIS FIX.

Electrical System

ODI #10883432

Incident: December 22, 2015 · Filed: July 7, 2016

TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,157.

Seat Belts

ODI #10723785

Incident: May 28, 2015 · Filed: June 6, 2015

THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.

Seat Belts

ODI #10722112

Incident: May 28, 2015 · Filed: May 29, 2015

MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.

Other Smart Fortwo model years

Check your 2014 Smart Fortwo VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Smart Fortwo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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