NHTSA vehicle safety data
2020 Shasta Phoenix Recalls, Ratings & Complaints
The 2020 Shasta Phoenix has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Shasta dealer.
NHTSA recall and complaint data for the 2020 Shasta Phoenix. Recall data is refreshed daily from NHTSA.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
NHTSA #22V813000Reported October 31, 2022 · Forest River, Inc.
Potentially affected: 2,018 vehicles
Defect description
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Shasta Phoenix, Coachmen Brookstone, and 2019-2022 Coachmen Chaparral, and Chaparral Lite fifth wheels. The floating cross-member may not be installed correctly and fail to retain the holding tanks, causing the holding tanks to become dislodged.
Safety consequence
A tank that becomes dislodged during transit increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and relocate the cross-member as necessary, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Forest River customer service at 1-574-825-7101. Forest River's number for this recall is 110-1561.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM
NHTSA #19V476000Reported June 21, 2019 · Forest River, Inc.
Potentially affected: 2,114 vehicles
Defect description
Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
Safety consequence
If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
Manufacturer remedy
Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Shasta Phoenix model years
Check your 2020 Shasta Phoenix VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Shasta Phoenix at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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