NHTSA vehicle safety data

2000 Shasta Phoenix Recalls & Complaints

The 2000 Shasta Phoenix has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Shasta dealer.

NHTSA recall and complaint data for the 2000 Shasta Phoenix. Recall data is refreshed daily from NHTSA.

2000 Shasta Phoenix owner complaints

Owners have filed 1 complaint with NHTSA about the 2000 Shasta Phoenix, describing incidents dated September 1, 2010.

Most-cited components

Equipment 1 complaint

Newest complaints

ODI #10363089 · Filed October 25, 2010
2000 SHASTA PHOENIX FORWARD PASSENGER SIDE AXLE FAILED AND THEN SEPARATED FROM THE VEHICLE HE WAS DRIVING. *BF *OHIO TRAFFIC CRASH REPORT # 10-0369-89)*JB THE CONSUMER STATED THE AXLE DID NOT FAIL. IT WAS A 30 YEAR OLD SPARE WHEEL FROM ANOTHER RV. THE BOLT PATTERN BROKE WHICH ALLOWED THE OUTER PART…

Read the full complaint

COACHMEN/SAMSUNG/MICROWAVES

NHTSA #03V373000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported October 14, 2003 · COACHMEN RV COMPANY, LLC

Potentially affected: 19,110 vehicles

Vehicles built May 1, 2000 – December 11, 2002 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Safety consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Manufacturer remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2000 Shasta Phoenix. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2000 Shasta Phoenix.

Equipment

ODI #10363089

Incident: September 1, 2010 · Filed: October 25, 2010

2000 SHASTA PHOENIX FORWARD PASSENGER SIDE AXLE FAILED AND THEN SEPARATED FROM THE VEHICLE HE WAS DRIVING. *BF *OHIO TRAFFIC CRASH REPORT # 10-0369-89)*JB THE CONSUMER STATED THE AXLE DID NOT FAIL. IT WAS A 30 YEAR OLD SPARE WHEEL FROM ANOTHER RV. THE BOLT PATTERN BROKE WHICH ALLOWED THE OUTER PART OF THE WHEEL AND TIRE TO SEPARATE. UPDATED VOQ 12//30/10

Other Shasta Phoenix model years

Check your 2000 Shasta Phoenix VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Shasta Phoenix at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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