2024 Rivian R1S Recalls, Ratings & Complaints

Incident: October 12, 2026 · Filed: October 30, 2026

On XXX at about 10:20 PM ET, I got into my 2024 Rivian R1S, parked in my driveway at home in [XXX], to drive away. The driver display immediately showed all of the yellow warning telltales together with a critical electrical system alert, and the vehicle could not be shifted into any gear. A vehicle restart did not change anything. The vehicle could not be driven and was towed to the Rivian Service Center in [XXX], where it arrived on XXX at 53,336 miles. Rivian kept it until XXX, replaced the 12-volt battery, and updated the firmware. The repair invoice does not identify a root cause. This failure happened while the vehicle was parked. If the same low-voltage failure occurs while driving, the driver may lose the ability to select or maintain a drive gear and may lose warning and status information, with no prior warning. That creates a risk of a stall or loss of propulsion in traffic. The electrical, software, and display problems began much earlier. On XXX, the center display screens went blank and would not power on; a soft restart helped only temporarily. On XXX, the Rivian app stopped communicating with the vehicle and the vehicle's software would not update. Rivian confirmed a service appointment on XXX, and in XXX (36,778 miles) found the vehicle had been offline for about two months; the repair required disabling 12-volt power and updating firmware. In XXX (44,779 miles) the screens again would not power on. Rivian logged an infotainment control module (XMM) board over-temperature fault (DTC B21014B), found the coolant well below the minimum line with air in the thermal system, and drained and refilled the coolant. The displays show gear selection, speed, warnings, and camera views, so blank screens remove information the driver needs. I am concerned that the root cause of the electrical failure has not been found and that it may recur while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 20, 2026 · Filed: September 3, 2026

At 56,083 miles, my 2024 Rivian R1S experienced a suspension warning while driving on the US-101 Freeway and entered reduced-performance/turtle mode, limiting the vehicle to approximately 50 MPH while surrounding traffic was traveling substantially faster. The sudden speed differential created a serious highway collision risk. Rivian inspected the vehicle and diagnosed fault P12DF7A, “Roll Control Cross Circuit Static Leakage Check Failure.” The technician repeated the hydraulic leakage test to rule out a false positive. After draining the hydraulic fluid, Rivian found metal debris throughout the system and documented that it was causing system contamination. Rivian separately confirmed in writing that the source was an “internal mechanical failure in the system.” Rivian Repair Invoice INV_20260811-204135.pdf Rivian determined that the contaminated system required replacement of the hydraulic suspension manifold, hydraulic pump and all four dampers. Its repair procedure requires all four dampers to be replaced when metal debris contaminates the system. Rivian - Metal Debris Email.pdf Critically, Rivian advised me that even if turtle mode did not immediately recur, recurrence was “inevitable in the future” because of the metal debris and stated: “For your safety, we strongly advise against driving the vehicle in this condition prior to completing the full repair.” Rivian - Metal Debris Email.pdf I previously reported excessive suspension clicking to Rivian at approximately 44,000 miles while under warranty. I am aware of at least two potentially similar R1 failures, including another involving reported metal fragments and turtle mode. I request NHTSA investigate whether an internal mechanical failure can introduce metal debris into the interconnected R1 hydraulic suspension system, contaminate multiple components and cause reduced-performance mode at highway speed, and whether similar R1S/R1T incidents indicate a broader safety defect.

Incident: March 26, 2026 · Filed: June 12, 2026

Recurring front suspension fastener and component failures causing severe asymmetric inner-shoulder tire wear and steering vibration. Vibration was reported to the manufacturer's service center from delivery (Feb 2024) and repeatedly called "normal." Jan 2025: front left hub bearing and halfshaft replaced under warranty after metal-on-metal grinding. Oct 2025: torn right front lower control arm bushing replaced under warranty; rack measurements before that repair showed front total toe 2.04 deg (spec 0.00-0.40) and rear camber -2.2 deg (spec -0.6 to -1.4); two tires worn to the wear bars on inner ribs were replaced. Mar 2026: vehicle towed in (parking brake would not release, 12v battery failed); technician found front suspension fasteners not torqued to specification, including previously replaced components, and replaced the front left hub a second time. No alignment was performed after the re-torque. Jun 2026: the Oct 2025 tires are again worn to near the wear bars on inner shoulders after ~12,000 miles - the third consecutive set destroyed by the same geometry-driven pattern. The manufacturer has confirmed in writing that only one alignment has ever been performed on this vehicle (Oct 2025) in 26 months and ~41,000 miles - none after the March 2026 suspension re-torque. The manufacturer has two federal recalls acknowledging suspension fasteners loosening after assembly or service: 22V-748 (under-torqued front fasteners that "could cause excessive wheel camber") and 26V003 (rear toe links that may separate), the latter reopened by NHTSA in May 2026 under PE26-004 with review expanded to ~114,922 vehicles. This vehicle exhibits the same failure mode - fasteners confirmed loose by the manufacturer's own technician - but is not in either recall population. Tires worn to the belts and loose suspension hardware at highway speed create a risk of loss of control. Work orders, the alignment report, and photos are available upon request.

Incident: April 30, 2026 · Filed: May 28, 2026

Our 2024 Rivian came to a stop at a light with three cars in front of it. We have the video from a home on the street. ABout 12-15 feet behind the next car. Rivian comes to a complete stop. Sits about 5 seconds. Then car surges forward to rear end the car in front. that car hits another car and another car. THe rivian only makes direct contact to the car in front then hits aa parked car next to that one, through a 2' block wall and hits a building. No one hurt on site. TO add to the exact problem...Just prior to the vehicle coming to a stop a passenger in the front seat and a passenger in the back seat were listening to an audio book. its started skipping forward and slowing down. Car comes to a stop. screens go blank/black in the car. ALl three people can attest to this. The driver had her foot on the break as this happened and the car surges forward and proceeds to do the damage it does. IT is this unintended surge that was the issue. Seems a few people have had this issue.

Incident: April 13, 2026 · Filed: April 14, 2026

On [XXX], I was driving my Rivian R1S on [XXX] in the far left lane at highway speed on a smooth, straight road when I suddenly and completely lost control of the vehicle without warning. The vehicle swerved right, struck a vehicle in the middle lane, then veered left, spun, and collided head-on with the guardrail on the right side of the road. I was evaluated at the scene by EMT. There were no warning lamps, messages, or any symptoms of any kind prior to the failure. The loss of control was instantaneous and without any prior indication of a problem. Review of video footage captured by the vehicle's own cameras clearly shows the rear driver-side toe link failing and the rear wheel moving in a manner inconsistent with normal operation immediately prior to loss of control. At the scene, the rear driver-side wheel was visibly sitting at an abnormal angle, inconsistent with normal alignment, and the toe link bolt was visibly absent from its mounting location. The vehicle is currently being preserved as evidence and is available for inspection. The mounting location where the toe link bolt should be seated is visible and available for examination. The vehicle has not yet been inspected by Rivian, a dealer, or any independent service center. I am aware that Rivian issued NHTSA recall 26V003 on January 8, 2026, covering 2022-2025 R1T and R1S vehicles for this exact defect — rear toe link joint separation while driving, which increases the risk of a crash without prior warning. Rivian acknowledged awareness of at least one prior crash related to this defect prior to the recall filing. My vehicle has no open recalls on record and I was never notified of recall 26V003 or any related service campaign. This incident resulted in a multi-vehicle accident on a public highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: February 19, 2026 · Filed: February 21, 2026

Car suddenly lost control, making zig zag movements, none of the safety sensors were working, car went off road and crashed into freeway side fence. Windows airbags deployed on driver window and passenger window behind driver seat

Incident: December 23, 2025 · Filed: December 30, 2025

While backing very slowly into a parking space, I lightly contacted small twigs (please see photo) with the vehicle. There was no impact with another vehicle, pole, wall, or solid object, and no significant force was applied. A child seated in the third row mentioned hearing a light scraping sound. Immediately afterward, the rear window suddenly and violently exploded, sending glass shards into the interior of the vehicle. The glass dispersed forward into the cabin, creating a significant safety hazard for the occupants, including children. There was no prior damage to the window, no visible cracks before the incident, and no collision that would reasonably explain the shattering of tempered glass. The explosion appeared spontaneous and disproportionate to the minor contact with twigs. This incident raises serious concerns about rear window glass integrity and the risk of injury to passengers, particularly children seated near the rear of the vehicle.

Incident: November 13, 2025 · Filed: November 24, 2025

The contact owns a 2024 Rivian R1S. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The contact's husband was outside and heard an abnormal cracking sound coming from the vehicle. The contact's husband witnessed the rear windshield shattering and bulging outwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for inspection at the owner's expense. The contact stated that upon investigating the failure, the contact found out that nickel was used in the tempered glass, which weakened the glass. The contact had safety concerns about driving the vehicle. The failure mileage was 43,511.

Incident: September 24, 2025 · Filed: October 6, 2025

Vehicle was involved in a rear end collision. Vehicle was setup to have Emergency Braking enabled and used the Rivian High Regen setting (one pedal driving). In freeway traffic, the vehicle in front slowed quickly. The vehicle initiated emergency braking, but when the vehicle in front sped away, the vehicle failed to release emergency braking thus resulting in the car behind hitting my Rivian. There was no vehicle to the right of my car. I should have been able to accelerate out of the way and move to the right. It would appear the Rivian system requires a FULL STOP. I was unable to accelerate to mitigate the rear collision damage. Secondly, the vehicle acted like it did not recognize HIGH REGEN setting as a brake input. I have had multiple time where it flashed at me to brake and the HIGH REGEN setting was stopping the vehicle. This is not acceptable. Rivian was contacted and the vehicle taken for service and repair. I was informed that they reviewed the accident and that all systems checked okay. Rivian noted that I did request acceleration from the car, but I did not hold the accelerator long enough for the vehicle to allow me to regain control. I have asked what the threshold is to regain control and they were unable to answer. Minimally I would hope they can describe how their system has been designed so that I can properly drive their vehicle. Ideally, the system should display emergency information on how to override in the event it forces the car to stop on a freeway. I am sure the Rivian system is smart enough to see that I was on a freeway and I would hope smart enough to detect that I could have safely moved to the right as other cars did to avoid collision. I firmly believe the incident could have been avoided. Vehicle had all cameras enabled and full accident is recorded and available for review. Rivian also collected vehicle diagnostic logs.

Incident: April 1, 2024 · Filed: May 29, 2025

clunking/thumping noise coming from front end over speed bumps like something is loose or going to fall apart. have taken car into service few times and was told its normal, its getting worse. Online forum threads have mentioned same issue , I am afraid one of these days something going to snap and cause a breakdown or even worse terrible accident.