NHTSA vehicle safety data
2024 Prevost H3-45 Recalls & Complaints
The 2024 Prevost H3-45 has 7 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Prevost dealer.
NHTSA recall and complaint data for the 2024 Prevost H3-45. Recall data is refreshed daily from NHTSA.
2024 Prevost H3-45 owner complaints
Owners have filed 1 complaint with NHTSA about the 2024 Prevost H3-45, describing incidents dated September 11, 2025.
Most-cited components
- Electrical System 1 complaint
- Seat Belts 1 complaint
Newest complaints
ODI #11686635 · Filed
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical…
Wheelchair May Become Unstable/FVMSS 403 & 404
NHTSA #24V523000 · Equipment Adaptive/Mobility — Wheelchair Lift/Ramp · NHTSA notice
Reported July 9, 2024 · Prevost Car (US) Inc.
Potentially affected: 2,653 vehicles
Repair completion: 28.22% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR24-26 · Owners notified April 25, 2025 · Vehicles built February 7, 2005 – May 7, 2024 (per NHTSA)
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety consequence
An unstable wheelchair increases the risk of injury to lift occupants.
Manufacturer remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Coolant Heater May Overheat
NHTSA #24V213000 · Equipment · NHTSA notice
Reported March 20, 2024 · Prevost Car (US) Inc.
Potentially affected: 37 vehicles
Repair completion: 72.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR24-13 · Owners notified May 17, 2024
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Safety consequence
Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Battery Cables Missing Wiring Protection
NHTSA #24V179000 · Electrical System — 12V/24V/48V Battery — Cables · NHTSA notice
Reported March 6, 2024 · Prevost Car (US) Inc.
Potentially affected: 79 vehicles
Repair completion: 69.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR24-12 · Owners notified April 8, 2024
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Safety consequence
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Lift Threshold Warning Lights Insufficient
NHTSA #23V889000 · Equipment Adaptive/Mobility — Wheelchair Lift/Ramp · NHTSA notice
Reported December 22, 2023 · Prevost Car (US) Inc.
Potentially affected: 2,100 vehicles
Repair completion: 50.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR24-03 · Owners notified September 16, 2024
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Obstructed Sensor May Cause Unexpected Braking
NHTSA #23V805000 · Forward Collision Avoidance — Automatic Emergency Braking · NHTSA notice
Reported December 1, 2023 · Prevost Car (US) Inc.
Potentially affected: 183 vehicles
Repair completion: 88.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR23-43 · Owners notified January 23, 2024
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Safety consequence
A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Manufacturer remedy
Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Grid Heater Cables May Be Loose and Overheat Relay
NHTSA #23V761000 · Electrical System · NHTSA notice
Reported November 10, 2023 · Prevost Car (US) Inc.
Potentially affected: 204 vehicles
Repair completion: 87.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR23-42 · Owners notified November 30, 2023
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Safety consequence
A relay that overheats can increase the risk of a fire.
Manufacturer remedy
Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Right Turn Signal Inoperative/FMVSS 108
NHTSA #23V474000 · Exterior Lighting — Turn Signal · NHTSA notice
Reported July 11, 2023 · Prevost Car (US) Inc.
Potentially affected: 93 vehicles
Repair completion: 88.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Prevost campaign SR23-19 · Owners notified August 30, 2023
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Manufacturer remedy
Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Prevost H3-45 model years
Check your 2024 Prevost H3-45 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Prevost H3-45 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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