NHTSA vehicle safety data
2020 Porsche Cayenne Turbo S E-Hybrid
The 2020 Porsche Cayenne Turbo S E-Hybrid has 1 NHTSA recall and 0 owner complaints on record — every open recall is repaired free at an authorized Porsche dealer.
Complete safety data for the 2020 Porsche Cayenne Turbo S E-Hybrid, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
NHTSA #23V841000Reported December 13, 2023 · Porsche Cars North America, Inc.
Defect description
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Safety consequence
An overheated outlet or charging cable can increase the risk of a fire.
Free manufacturer remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.