NHTSA vehicle safety data

2004 Porsche 911 Turbo Recalls & Complaints

The 2004 Porsche 911 Turbo has 1 NHTSA recall campaign and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Porsche dealer.

NHTSA recall and complaint data for the 2004 Porsche 911 Turbo. Recall data is refreshed daily from NHTSA.

2004 Porsche 911 Turbo owner complaints

Owners have filed 5 complaints with NHTSA about the 2004 Porsche 911 Turbo, describing incidents dated August 10, 2010 to April 14, 2018.

Most-cited components

  • Engine 5 complaints

Of the 5 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11092777 · Filed

    AFTER 1 HOUR OF SLOW 880-N HIGHWAY STOP AND GO DRIVING IN TRAFFIC, A LARGE COLUMN OF STEAM WAS OBSERVED COMING FROM REAR DRIVER SIDE OF VEHICLE WHILE EXITING INTERSTATE. IMMEDIATELY OBSERVED HUGE COOLANT PUDDLE DEVELOPING ON FREEWAY OFFRAMP, AND ALERTS ON DASHBOARD GAUGES ("CHECK COOLANT LEVEL")…

  • ODI #10532180 · Filed

    SUMMARY: FAILURE OF COOLANT HOSES DURING NORMAL OPERATION OF VEHICLE, RESULTING IN IMMEDIATE FLUSHING OF ALL COOLANT ONTO ROAD SURFACE AND INTO ENGINE BAY. IMMEDIATE ENGINE SHUTDOWN REQUIRED TO PREVENT FURTHER DAMAGE. OBSERVED RISKS INCLUDE: PANIC SITUATION TO OPERATOR AND PASSENGERS OF VEHICLE…

  • ODI #10515918 · Filed

    THE COOLANT FITTINGS FAILED, ALMOST CAUSING AN ACCIDENT.. THERE WAS NO ONCOMING TRAFFIC. *TR

Read all 5 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Porsche 911 Turbo in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Strut Pin May Fracture

NHTSA #20E091000 · Suspension — Front — Macpherson Strut · NHTSA notice

Reported December 11, 2020 · Tenneco Automotive

Potentially affected: 584 vehicles

Repair completion: 52.96% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 22, 2020

Defect description

Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut may experience excessive stress during maximum steering, possibly resulting breakage of the pin.

Safety consequence

If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.

Manufacturer remedy

Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Porsche 911 Turbo model years

Check your 2004 Porsche 911 Turbo VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Porsche 911 Turbo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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