NHTSA vehicle safety data

2025 Polestar Polestar 2 Recalls, Ratings & Complaints

The 2025 Polestar Polestar 2 has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Polestar dealer.

NHTSA recall and complaint data for the 2025 Polestar Polestar 2, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2025 Polestar Polestar 2 owner complaints

Owners have filed 1 complaint with NHTSA about the 2025 Polestar Polestar 2, describing incidents dated July 25, 2025.

Most-cited components

  • Back Over Prevention 1 complaint

Newest complaints

  • ODI #11684990 · Filed

    See attached document for complaint. I am contacting you regarding Recall RP1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . Despite having the recall performed, my vehicle continues to…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2025 Polestar Polestar 2 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Rearview Camera Image May Not Display

NHTSA #25V615000 · Back Over Prevention — Software · NHTSA notice

Reported September 15, 2025 · Polestar Automotive USA, Inc.

Potentially affected: 27,816 vehicles

Repair completion: 82.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Polestar campaign RP1069 · Owners notified June 12, 2026 · Vehicles built through November 22, 2024 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Safety consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V280000 · Back Over Prevention — Software · NHTSA notice

Reported April 25, 2025 · Polestar Automotive USA, Inc.

Potentially affected: 27,816 vehicles

Repair completion: 88.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Polestar campaign RP1056 · Owners notified June 20, 2025 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Other Polestar Polestar 2 model years

Check your 2025 Polestar Polestar 2 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Polestar Polestar 2 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Polestar VIN