NHTSA vehicle safety data

2004 Pilgrim Open Road Recalls & Complaints

The 2004 Pilgrim Open Road has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Pilgrim dealer.

NHTSA recall and complaint data for the 2004 Pilgrim Open Road. Recall data is refreshed daily from NHTSA.

2004 Pilgrim Open Road owner complaints

Owners have filed 2 complaints with NHTSA about the 2004 Pilgrim Open Road, describing incidents dated August 3, 2007 to August 15, 2008.

Most-cited components

Equipment 1 complaint
Suspension 1 complaint
Wheels 1 complaint

Newest complaints

ODI #10238641 · Filed August 18, 2008
TL*THE CONTACT OWNS A 2004 PILGRIM INTERNATIONAL OPENROAD. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED AMMONIA LEAKING OUT OF HER CAMPER AND NOW HER REFRIGERATOR NO LONGER WORKS. DOMETIC STATED THAT THE FAILURE WAS NOT PART OF NHTSA CAMPAIGN ID NUMBERS…
ODI #10214947 · Filed January 15, 2008
PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME…

Read all 2 complaints

REFRIGERATOR/DOMETIC

NHTSA #08V336000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported July 24, 2008 · PILGRIM INTERNATIONAL INC

Potentially affected: 25,500 vehicles

Vehicles built June 1, 2003 – February 28, 2007 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

PILGRIM IS RECALLING CERTAIN MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

PILGRIM WILL BE WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR PILGRIM AT 574-825-8686.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

REFRIGERATOR/DOMETIC

NHTSA #07V201000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported May 9, 2007 · PILGRIM INTERNATIONAL INC

Potentially affected: 1,000 vehicles

Owners notified December 6, 2007 · Vehicles built December 1, 2002 – July 31, 2003 (per NHTSA)

Defect description

CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

PILGRIM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR PILGRIM AT 1-574-825-8686.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2004 Pilgrim Open Road. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2004 Pilgrim Open Road.

Equipment

ODI #10238641

Incident: August 15, 2008 · Filed: August 18, 2008

TL*THE CONTACT OWNS A 2004 PILGRIM INTERNATIONAL OPENROAD. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED AMMONIA LEAKING OUT OF HER CAMPER AND NOW HER REFRIGERATOR NO LONGER WORKS. DOMETIC STATED THAT THE FAILURE WAS NOT PART OF NHTSA CAMPAIGN ID NUMBERS 07V201000\08V336000 (EQUIPMENT:RECREATIONAL VEHICLE). SHE WOULD LIKE DOMETIC TO RECHARGE THE REFRIGERATOR BECAUSE THE FAILURE WAS DUE TO THE FAULTY PART. THE CONTACT NEVER RECEIVED A RECALL NOTICE. UPDATED 10/14/08 *BF THE CONSUMER STATED THE CAMPER WAS NOT COLD. THE CONSUMER NEVER RECEIVED A RECALL NOTICE. THE CONSUMER PAID TO HAVE THE UNIT REPLACED. UPDATED 10/16/08.*JB

Suspension; Wheels

ODI #10214947

Incident: August 3, 2007 · Filed: January 15, 2008

PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME, BUT WHEN I ASKED WHAT THEY WERE GOING TO DO ABOUT THE WHEELS THEY SAID THEY WERE NOT SURE THAT WAS THE PROBLEM. IT MUST BE A PROBLEM OR THE AXLE MANUFACTURER WOULD WARRANTY THEIR AXLES. THERE IS PROBABLY ALOT OF THESE WHEEL AND AXLE COMBINATIONS OUT THERE ON THE ROAD AND ALOT OF THOSE PEOPLE DO NOT KNOW THERE IS A PROBLEM. LUCKY FOR ME I TOOK MINE TO TESH AND SONS TRAILER,SOMEONE THAT KNOWS ABOUT DEXTER NEVER LUBE AXLES. MOST PEOPLE ARE NOT GOING TO KNOW WHAT I JUST TOLD YOU. THEY DON'T KNOW THEY ARE IN DANGER. *TR

Other Pilgrim Open Road model years

Check your 2004 Pilgrim Open Road VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pilgrim Open Road at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Pilgrim VIN