NHTSA vehicle safety data

2003 Pilgrim Open Road Recalls & Complaints

The 2003 Pilgrim Open Road has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Pilgrim dealer.

NHTSA recall and complaint data for the 2003 Pilgrim Open Road. Recall data is refreshed daily from NHTSA.

2003 Pilgrim Open Road owner complaints

Owners have filed 2 complaints with NHTSA about the 2003 Pilgrim Open Road, describing incidents dated May 7, 2005 to August 20, 2010.

Most-cited components

Equipment 2 complaints
Structure 1 complaint

Newest complaints

ODI #10358009 · Filed September 28, 2010
DOMETIC RM2852 REFRIGERATOR, SERIAL NO. 23905278. RECALL NOTICE. 06E-076. WE AWOKE IN OUR TRAVEL TRAILER TO THE ODOR OF AMMONIA. WE SEARCHED FOR A CAUSE BUT FOUND NOTHING TO RELATE TO THE ODOR. WE 'AIRED' THE TRAILER AND THE ODOR DISSIPATED. MY WIFE HAS HAD A PERSISTENT COUGH SINCE THE INCIDENT. THE…
ODI #10225879 · Filed April 28, 2008
TL*THE CONTACT OWNS A 2003 PILGRIM OPEN ROAD RV. WHILE DRIVING AT ANY SPEED, THE SLIDERS ON THE REAR DRIVER SIDE WERE RUBBING AGAINST THE TIRES ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 1,500. UPDATED 05/19/08. *LJ WATER…

Read all 2 complaints

REFRIGERATOR/DOMETIC

NHTSA #07V201000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported May 9, 2007 · PILGRIM INTERNATIONAL INC

Potentially affected: 1,000 vehicles

Owners notified December 6, 2007 · Vehicles built December 1, 2002 – July 31, 2003 (per NHTSA)

Defect description

CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

PILGRIM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR PILGRIM AT 1-574-825-8686.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2003 Pilgrim Open Road. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2003 Pilgrim Open Road.

Equipment

ODI #10358009

Incident: August 20, 2010 · Filed: September 28, 2010

DOMETIC RM2852 REFRIGERATOR, SERIAL NO. 23905278. RECALL NOTICE. 06E-076. WE AWOKE IN OUR TRAVEL TRAILER TO THE ODOR OF AMMONIA. WE SEARCHED FOR A CAUSE BUT FOUND NOTHING TO RELATE TO THE ODOR. WE 'AIRED' THE TRAILER AND THE ODOR DISSIPATED. MY WIFE HAS HAD A PERSISTENT COUGH SINCE THE INCIDENT. THE FOLLOWING MORNING, WE DISCOVERED THAT THE REFRIGERATOR WAS NOT COOLING. SUBSEQUENTLY, WHILE INVESTIGATING REPAIR OPTIONS, WE WERE ADVISED THAT THE COOLING UNIT HAD FAILED, WAS CRACKED AND THAT THE AMMONIA CONTENTS HAD ESCAPED. ADDITIONALLY, WE WERE ADVISED THAT OUR UNIT WAS PART OF A RECALL GROUP. I CONTACTED THE DOMETIC COMPANY AND WAS TOLD BY THE REPRESENTATIVE THAT THE COMPANY WOULD NOT REPAIR THE COOLING UNIT. THE REPRESENTATIVE TOLD ME THAT A RECALL NOTICE HAD BEEN SENT TO US IN 2007 AND THAT IT WAS SENT TO OUR PHYSICAL ADDRESS. UNFORTUNATELY, WE NEVER RECEIVED A RECALL NOTICE. MY EXPLANATION WAS THAT OUR MAIL IS DELIVERED TO A POST OFFICE BOX AND THAT WHEN A MAILING DOES NOT CONTAIN OUR PO BOX NUMBER, OUR POSTAL SERVICE PERSONNEL OFTEN RETURN THE MAIL TO THE SENDER. THE REPRESENTATIVE INDICATED THAT HE DID NOT KNOW WHETHER THE NOTICE WAS RETURNED. I BELIEVE THAT AS IMPORTANT AS THE RECALL SEEMED, A RETURNED NOTICE SHOULD HAVE BEEN FOLLOWED BY A REGISTERED LETTER. THE COST TO REPLACE THE COOLING UNIT IS APPROXIMATELY $1000. WE BELIEVE THAT WE ARE ENTITLED TO FINANCIAL ASSISTANCE FROM DOMETIC TO REPAIR THE FAILED COOLING UNIT. *TR

Structure; Equipment

ODI #10225879

Incident: May 7, 2005 · Filed: April 28, 2008

TL*THE CONTACT OWNS A 2003 PILGRIM OPEN ROAD RV. WHILE DRIVING AT ANY SPEED, THE SLIDERS ON THE REAR DRIVER SIDE WERE RUBBING AGAINST THE TIRES ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 1,500. UPDATED 05/19/08. *LJ WATER ENTERED THE RV, THERE WAS A SMELL OF GAS IN THE CABINETS, THE WAS NOISE COMING FROM THE WATER PUMP, THE HUBS WERE RUSTING OUT ON THE WHEELS, THE AIR VENT AND ROOF WERE LEAKING. THE WINDOWS DID NOT FIT RIGHT, THE SPINDLES WERE LOOSE ON THE CABINETS, THE GAS PIP CLAMP WAS NOT FITTED PROPERLY. UPDATED 05/19/08.

Other Pilgrim Open Road model years

Check your 2003 Pilgrim Open Road VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pilgrim Open Road at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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