NHTSA vehicle safety data
2021 Peterbilt 365 Recalls, Ratings & Complaints
The 2021 Peterbilt 365 has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Peterbilt dealer.
NHTSA recall and complaint data for the 2021 Peterbilt 365. Recall data is refreshed daily from NHTSA.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
NHTSA #24V190000Reported March 20, 2024 · PACCAR Incorporated
Potentially affected: 70,509 vehicles
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Safety consequence
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
NHTSA #21V391000Reported May 26, 2021 · PACCAR Incorporated
Potentially affected: 612 vehicles
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
POWER TRAIN:AXLE ASSEMBLY
NHTSA #20V506000Reported August 26, 2020 · PACCAR Incorporated
Potentially affected: 1,097 vehicles
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Safety consequence
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Manufacturer remedy
PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Peterbilt 365 model years
Check your 2021 Peterbilt 365 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Peterbilt 365 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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