NHTSA vehicle safety data
2020 Peterbilt 365 Recalls & Complaints
The 2020 Peterbilt 365 has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Peterbilt dealer.
NHTSA recall and complaint data for the 2020 Peterbilt 365. Recall data is refreshed daily from NHTSA.
2020 Peterbilt 365 owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Peterbilt 365, describing incidents dated June 15, 2021.
Most-cited components
- Engine 1 complaint
Newest complaints
ODI #11422061 · Filed
THE ENGINE AFTERTREATMENT DEF FLUID SENSOR IN THE DEF TANK FAILS - SETTING A STOP ENGINE ERROR CODE THAT SHUTS THE TRUCK DOWN, RESULTING IN AN INOPERATABLE VEHICLE ON THE ROAD. ONLY WAY TO MOVE THE TRUCK IS WITH A WRECKER. DANGER TO DRIVER AND SURROUNDING VEHICLES. PART HAS A KNOWN DEFECT AND IS IN…
Steering Fasteners May Fail
NHTSA #22V277000 · Steering — Critical Fasteners · NHTSA notice
Reported April 25, 2022 · PACCAR Incorporated
Potentially affected: 17,641 vehicles
Repair completion: 64.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 22 PBB and 22 KWB · Owners notified November 8, 2022
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Safety consequence
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Manufacturer remedy
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
High Pressure Fuel Rail Assembly May Leak Fuel
NHTSA #21V391000 · Fuel System, Diesel — Fuel Injection System — Fuel Rail · NHTSA notice
Reported May 26, 2021 · PACCAR Incorporated
Potentially affected: 612 vehicles
Repair completion: 49.67% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 21KWC, 21PBD · Owners notified July 30, 2021
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Lower Rear Pivot Bolts Improperly Sized
NHTSA #20V506000 · Power Train — Axle Assembly · NHTSA notice
Reported August 26, 2020 · PACCAR Incorporated
Potentially affected: 1,097 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 20PBE and 20KWC · Owners notified September 29, 2020
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Safety consequence
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Manufacturer remedy
PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Underhood Battery Jumper Cable May Short Circuit
NHTSA #20V130000 · Electrical System — 12V/24V/48V Battery — Cables · NHTSA notice
Reported March 4, 2020 · PACCAR Incorporated
Potentially affected: 35,671 vehicles
Repair completion: 83.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 20PBA · Owners notified April 30, 2020
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Safety consequence
An electrical short circuit can increase the risk of a fire.
Manufacturer remedy
PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Peterbilt 365 model years
Check your 2020 Peterbilt 365 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Peterbilt 365 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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