NHTSA vehicle safety data

2004 Orion V Recalls, Ratings & Complaints

The 2004 Orion V has 8 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Orion dealer.

NHTSA recall and complaint data for the 2004 Orion V. Recall data is refreshed daily from NHTSA.

ELECTRICAL SYSTEM

NHTSA #13V476000

Reported September 27, 2013 · Daimler Buses North America

Potentially affected: 3,009 vehicles

Defect description

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Safety consequence

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Manufacturer remedy

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

NHTSA #12V447000

Reported September 13, 2012 · DAIMLER BUSES NORTH AMERICA, INC.

Potentially affected: 187 vehicles

Defect description

Daimler Buses North America (DBNA) is recalling certain model year 2004-2008 Orion V and model year 2005-2006 Orion VII transit buses equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.

Safety consequence

Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.

Manufacturer remedy

DBNA will notify owners. The remedy for this issue is still under development. The safety recall began on September 28, 2012. Owners may contact Daimler Buses North America at 1-800-882-8054.

Notes

Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA #09V412000

Reported October 20, 2009 · DAIMLER BUSES NORTH AMERICA, INC.

Potentially affected: 983 vehicles

Defect description

DAIMLER BUSES IS RECALLING CERTAIN MODEL YEAR 2000 THROUGH 2008 ORION TRANSIT BUSES EQUIPPED WITH LIFT-U WHEELCHAIR LIFTS. THE LIFTS ARE EQUIPPED WITH A LOGIC BOARD ASSEMBLY FOR THE WHEELCHAIR LIFT CONTROL BOX, P/NOS. 373-0226 AND 373-0265. THE OUTBOARD RAMP BARRIER COULD FOLD IN TOWARD A LIFT PASSENGER AND PINCH, PRESS, OR CRUSH THE PASSENGER'S FEET.

Safety consequence

THE LIFT PASSENGER COULD BE SERIOUSLY INJURED.

Manufacturer remedy

ORION WILL NOTIFY OWNERS AND THE REPAIRS WILL BE MADE BY LIFT-U FREE OF CHARGE. PLEASE SEE LIFT-U'S DEFECT REPORT 09E-051. THE SAFETY RECALL BEGAN ON OCTOBER 29, 2009. OWNERS MAY CONTACT LIFT-U AT 1-209-838-2400 OR ORION AT 1-800-716-7466.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

INTERIOR LIGHTING

NHTSA #09V413000

Reported October 20, 2009 · DAIMLER BUSES NORTH AMERICA, INC.

Potentially affected: 368 vehicles

Defect description

DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Safety consequence

A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.

Manufacturer remedy

ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

NHTSA #08V480000

Reported September 29, 2008 · DAIMLER BUSES NORTH AMERICA, INC.

Potentially affected: 175 vehicles

Defect description

DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.

Safety consequence

WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.

Manufacturer remedy

DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

ENGINE AND ENGINE COOLING:ENGINE

NHTSA #06V211000

Reported June 14, 2006 · ORION BUS INDUSTRIES LTD.

Potentially affected: 405 vehicles

Defect description

ON CERTAIN BUSES EQUIPPED WITH DETROIT DIESEL SERIES 50G ENGINES, HIGHER THAN EXPECTED TEMPERATURES WILL ALLOW THE LOW PRESSURE NATURAL GAS REGULATOR GASKET TO LEAK COOLANT AND DRIP ONTO THE TERMINALS OF THE BATTERY CHARGING ALTERNATOR.

Safety consequence

THIS CAN RESULT IN A SHORT IN THE ELECTRICAL CIRCUIT AND THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE.

Manufacturer remedy

DETROIT DIESEL IS CONDUCTING THE RECALL (PLEASE SEE 06E028000) AND WILL REPAIR THE ENGINES BY REPLACING THE LOW PRESSURE REGULATOR GASKET FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-3708 OR ORION BUS AT 905-403-7832.

Notes

ORION BUS RECALL NO. DDC#06C03.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

ENGINE AND ENGINE COOLING:ENGINE

NHTSA #06E028000

Reported April 3, 2006 · DETROIT DIESEL CORP.

Potentially affected: 433 vehicles

Defect description

CERTAIN MY 2000-2005 DETROIT DIESEL SERIES 50G ENGINES MANUFACTURED BETWEEN OCTOBER 2, 2002, AND MARCH 22, 2005, EQUIPPED ON CERTAIN 2002-2004 ORION V AND 2002-2005 ORION VII TRANSIT BUSES. HIGHER THAN EXPECTED TEMPERATURES WILL ALLOW THE LOW PRESSURE NATURAL GAS REGULATOR GASKET TO LEAK COOLANT AND DRIP ONTO THE TERMINALS OF THE BATTERY CHARGING ALTERNATOR.

Safety consequence

THIS CAN RESULT IN A SHORT IN THE ELECTRICAL CIRCUIT AND THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE.

Manufacturer remedy

DETROIT DIESEL WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY REPLACING THE LOW PRESSURE REGULATOR GASKET WITH AN IMPROVED GASKET FREE OF CHARGE. THE RECALL BEGAN ON APRIL 7, 2006. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.

Notes

DDC RECALL NO. 06C-3.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

STRUCTURE

NHTSA #04V545000

Reported November 15, 2004 · ORION BUS INDUSTRIES LTD.

Potentially affected: 2,045 vehicles

Defect description

CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." DURING SUBSEQUENT CLOSING OF AN EMERGENCY EXIT THE MOVING WINDOW FRAME INTERFERES WITH THE JAM FRAME STOP LOCATED IN MID SPAN ALONG THE LOWER EDGE OF THE WINDOW FRAME.

Safety consequence

DURING THE USE OF AN EMERGENCY EXIT WINDOW, A WINDOW MAY NOT OPEN AFTER APPLYING THE REQUIRED FORCES ALLOWING A PERSON TO ESCAPE IN THE EVENT OF AN EMERGENCY.

Manufacturer remedy

DEALERS WILL INSTALL TWO ALUMINUM BLOCKS EACH ATTACHED BY TWO SCREWS. THE MOVING WINDOW FRAME WILL NOT INTERFERE WITH THE JAM FRAME STOP. THE RECALL BEGAN MAY 1, 2005. OWNERS SHOULD CONTACT ORION AT 905-403-7832, EXT. 3335.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Orion V model years

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