NHTSA vehicle safety data
2022 New Flyer Xcelsior
The 2022 New Flyer Xcelsior has 1 NHTSA recall and 1 owner complaint on record — every open recall is repaired free at an authorized New Flyer dealer.
Complete safety data for the 2022 New Flyer Xcelsior. Data pulled live from api.nhtsa.gov.
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
NHTSA #25V542000Reported August 22, 2025 · New Flyer of America, Inc.
Defect description
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Free manufacturer remedy
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.