NHTSA vehicle safety data

2020 Mitsubishi Outlander Recalls, Ratings & Complaints

The 2020 Mitsubishi Outlander has 3 NHTSA recall campaigns and 32 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mitsubishi dealer.

NHTSA also files the 2020 Mitsubishi Outlander separately as Outlander Phev — 2 recall campaigns.

NHTSA recall and complaint data for the 2020 Mitsubishi Outlander, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2020 Mitsubishi Outlander owner complaints

Owners have filed 32 complaints with NHTSA about the 2020 Mitsubishi Outlander, describing incidents dated January 1, 2020 to August 1, 2026.

Most-cited components

Electrical System 12 complaints
Unknown or Other 8 complaints
Forward Collision Avoidance 7 complaints
Air Bags 4 complaints
Engine 2 complaints
Exterior Lighting 2 complaints

Of the 32 complaints on file, 5 report a crash; across all 32 complaints, owners report 7 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11772657 · Filed October 21, 2026
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the Forward Collision Mitigation warning light illuminated, causing the vehicle to independently brake. The contact referenced NHTSA Campaign Number: 18V620000 (Electrical System, Forward…
ODI #11754050 · Filed July 31, 2026
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were…
ODI #11749592 · Filed July 10, 2026
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact…

Read all 32 complaints

Liftgate Gas Springs May Rupture

NHTSA #26V252000 · Structure — Body — Hatchback/Liftgate — Support Device/Strut · NHTSA notice

Reported April 20, 2026 · Mitsubishi Motors North America, Inc.

Potentially affected: 108,046 vehicles

Repair completion: 11.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mitsubishi campaign SR-26-001 · Owners notified June 17, 2026 · Vehicles built through December 18, 2020 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Safety consequence

A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Manufacturer remedy

MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

Liftgate Gas Springs May Rupture

NHTSA #25V507000 · Structure — Body — Hatchback/Liftgate — Support Device/Strut · NHTSA notice

Reported August 7, 2025 · Mitsubishi Motors North America, Inc.

Potentially affected: 121,529 vehicles

Repair completion: 23.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mitsubishi campaign SR-25-002 · Owners notified October 6, 2025 · Vehicles built through December 14, 2020 (per NHTSA)

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Safety consequence

A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Manufacturer remedy

MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Incorrectly Assembled Rear Seat Belt Assembly

NHTSA #20V280000 · Seat Belts — Rear/Other · NHTSA notice

Reported May 18, 2020 · Mitsubishi Motors North America, Inc.

Potentially affected: 3,241 vehicles

Repair completion: 92.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mitsubishi campaign SR-20-002 · Owners notified June 17, 2020

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Safety consequence

An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.

Manufacturer remedy

MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2020 Mitsubishi OUTLANDER SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

19% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2020 Mitsubishi OUTLANDER SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

32 owner complaints have been filed with NHTSA for the 2020 Mitsubishi Outlander.

Electrical System; Forward Collision Avoidance

ODI #11772657

Incident: August 1, 2026 · Filed: October 21, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the Forward Collision Mitigation warning light illuminated, causing the vehicle to independently brake. The contact referenced NHTSA Campaign Number: 18V620000 (Electrical System, Forward Collision Avoidance); as a possible cause for the failure; however, the VIN was not included in the recall. The contact stated that there was continuous chime during the failure and the vehicle accelerated or decelerated unexpectedly. The dealer was informed of the failure and informed the contact that the front collision mitigation camera needed to be replaced. The failure mileage was 134,000.

Exterior Lighting

ODI #11754050

Incident: July 31, 2024 · Filed: July 31, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Latches/Locks/Linkages

ODI #11749592

Incident: July 3, 2026 · Filed: July 10, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact stated that the failure was associated with TSB: 21-42A-001. The vehicle was taken to the local dealer, where it was test-driven, and the dealer was able to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 95,730.

Forward Collision Avoidance

ODI #11740553

Incident: April 15, 2025 · Filed: May 28, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

Unknown or Other

ODI #11731656

Incident: May 27, 2025 · Filed: April 16, 2026

I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my calls and blocked my number on the text messages. They also did not return any calls to the BBB and I also submitted a complaint to the BAR. They are refusing to help me and other dealerships are also ignoring me. Thank you for your attention to this message. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System; Forward Collision Avoidance

ODI #11726071

Incident: January 14, 2026 · Filed: March 21, 2026

Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!

Electrical System

ODI #11718689

Incident: December 6, 2023 · Filed: February 18, 2026

The radio system failed two years ago Many drivers with the same car have similar problem.

Structure

ODI #11709853

Incident: January 9, 2026 · Filed: January 9, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Electrical System; Unknown or Other

ODI #11706154

Incident: June 3, 2025 · Filed: December 19, 2025

 I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!

Unknown or Other

ODI #11694007

Incident: October 17, 2025 · Filed: October 17, 2025

UNKNOWN

Other Mitsubishi Outlander model years

Check your 2020 Mitsubishi Outlander VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mitsubishi Outlander at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mitsubishi VIN