NHTSA vehicle safety data

2023 MCI D45CRTELE Recalls, Ratings & Complaints

The 2023 MCI D45CRTELE has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized MCI dealer.

NHTSA recall and complaint data for the 2023 MCI D45CRTELE. Recall data is refreshed daily from NHTSA.

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

NHTSA #26V645000

Reported October 5, 2026 · Motor Coach Industries, Inc

Potentially affected: 683 vehicles

Defect description

Motor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Manufacturer remedy

MCI will update the software, free of charge. Owner notification letters are expected to be mailed November 24, 2026. Owners may contact MCI customer service at 1-800-241-2947.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA #25V567000

Reported August 29, 2025 · Motor Coach Industries

Potentially affected: 59 vehicles

Defect description

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Safety consequence

A battery module that overheats increases the risk of a fire.

Manufacturer remedy

MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Other MCI D45CRTELE model years

Check your 2023 MCI D45CRTELE VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI D45CRTELE at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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