NHTSA vehicle safety data
2021 MCI D45CRTELE Recalls, Ratings & Complaints
The 2021 MCI D45CRTELE has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized MCI dealer.
NHTSA recall and complaint data for the 2021 MCI D45CRTELE. Recall data is refreshed daily from NHTSA.
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
NHTSA #26V645000Reported October 5, 2026 · Motor Coach Industries, Inc
Potentially affected: 683 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety consequence
Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Manufacturer remedy
MCI will update the software, free of charge. Owner notification letters are expected to be mailed November 24, 2026. Owners may contact MCI customer service at 1-800-241-2947.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA #25V567000Reported August 29, 2025 · Motor Coach Industries
Potentially affected: 59 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Safety consequence
A battery module that overheats increases the risk of a fire.
Manufacturer remedy
MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA #24V625000Reported August 20, 2024 · Motor Coach Industries
Potentially affected: 24 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Safety consequence
Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
Manufacturer remedy
MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other MCI D45CRTELE model years
Check your 2021 MCI D45CRTELE VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI D45CRTELE at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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