NHTSA vehicle safety data
1997 MCI 102EL3 Recalls & Complaints
The 1997 MCI 102EL3 has 1 NHTSA recall campaign on file as of October 21, 2026. try.vin has no NHTSA owner complaints on file for the 1997 MCI 102EL3. Recall repairs are usually free at an authorized MCI dealer.
NHTSA recall and complaint data for the 1997 MCI 102EL3. Recall data is refreshed daily from NHTSA.
Loss of Steering Control
NHTSA #19V027000 · Steering — Hydraulic Power Assist System · NHTSA notice
Reported January 7, 2019 · Motor Coach Industries
Potentially affected: 2,089 vehicles
Repair completion: 13.24% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign SB 469 · Owners notified May 14, 2021 · Vehicles built May 1, 1997 – May 13, 2014 (per NHTSA)
Defect description
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Safety consequence
Loss of steering control may increase the risk of a crash.
Manufacturer remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other MCI 102EL3 model years
Check your 1997 MCI 102EL3 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI 102EL3 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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