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NHTSA campaign 19V027000 · Manufacturer campaign SB 469

MCI Recall 19V-027: Loss of Steering Control

NHTSA recall 19V027000 (Manufacturer campaign SB 469) was reported by Motor Coach Industries on January 7, 2019, with 2,089 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI 102EL3, MCI E4500 and MCI J4500 for model years 1997–2015. Owners were notified on May 14, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V027000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
19V027000 (also written 19V-027 or 19V027)
Filed by
Motor Coach Industries
Manufacturer campaign number
SB 469
Report received
Potentially affected
2,089 vehicles (per NHTSA)
Component
Steering — Hydraulic Power Assist System
Owners notified

Repair completion: 13.24% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 19V027000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

MCI

All MCI recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 19V027000.

Defect description

Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Safety consequence

Loss of steering control may increase the risk of a crash.

Manufacturer remedy

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 19V027000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.