2024 Mazda CX-90 Recalls & Complaints

Incident: October 27, 2026 · Filed: October 30, 2026

Vehicle alarming charging system malfunction. Vehicle lagging and lurching forward. Unable to drive safely. Battery lights on. Second time this has happened. Currently at dealership for repair.

Incident: October 28, 2026 · Filed: October 29, 2026

Rear door handles stick in the open position intermittently. Seems to happen more when weather is wet. Dealer fixed this problem once after a TSB was issued, but it is happening again. Dealer has not been able to replicate in person again and originally would not open case based on video of it happening. Upon contacting the manufacturer, the dealer was instructed to open a tech line case. If the door outer door handle stays in the open position when the door is closed it prevents the inner door handle from opening the door which caused my daughter to be stuck in the car until someone could let her out.

Incident: October 26, 2026 · Filed: October 28, 2026

Steering binds during turns on highway and steering wheel is hard to return to straight.

Incident: October 9, 2026 · Filed: October 28, 2026

When driving the vehicle both at highway speed and city speed (but more noticeable at highway speed) after turning the wheel to turn the car, when trying to return to straight the steering wheel "sticks" and I have to force it to return to center. This problem has been going on for several months so I took it to the Mazda dealership where I purchased the car, and they confirmed the problem. The dealer said it was not under a further recall (they had previously applied lubricant to the steering mechanism) and at this time not covered by warranty (I have exceeded the 36,000 mile warranty). Awaiting further information on coverage by my extended warranty. This is a serious safety concern as the car unexpectedly causes steering issues and I have almost hit other vehicles on the highway because of the sticky steering.

Incident: April 9, 2026 · Filed: October 26, 2026

Our 2024 Mazda CX 90 is experiencing the well known “sticky steering wheel” problem that reveals itself as a post-recall fix failure.

Incident: October 15, 2026 · Filed: October 23, 2026

Steering malfunction was recalled in January 2024. Although it was reported as fixed, the sticky steering has returned. Dealership stated that vehicle requires a new motor that powers steering. Steering has continued to become more difficult to turn and we are concerned about driving the car.

Incident: October 3, 2026 · Filed: October 23, 2026

My 2024 Mazda CX-90 PHEV received the steering gear remedy for Recall 24V022 (Mazda 6524A), at about 10,000 miles. Around three weeks ago, the same condition the recall was meant to fix came back. While driving, the steering suddenly and without warning becomes heavy and hard to turn, requiring much more effort to steer. This now occurs basically any time the vehicle is moving, including almost the entire drive to the dealership this morning. It is most impactful when on a curve or turn especially on the highway, as the wheel will stick and not allow slight movements forcing me to jerk the wheel a bit to get the proper angle to turn. No warning lights or messages appear on the dashboard when it happens. Luckily no crash or injury has occurred yet, but I don't feel safe on the highway. Today, October 23rd, I took the vehicle to an authorized Mazda dealer and reported that the recall symptom had returned. The dealer confirmed the condition and recommended replacing the steering rack and related parts, quoting $3,136.41 as a customer-paid repair. The dealer has submitted a goodwill request to Mazda, and I have opened a case with Mazda's Customer Experience Center. As of today, the defect has not been repaired. This appears to be the same post-remedy condition described in NHTSA Recall Query RQ26002. The recall remedy did not permanently correct the defect on my vehicle. Because the steering can become heavy without warning, I am concerned about losing control during a turn or an emergency maneuver. I believe Mazda should correct this safety defect at no cost to owners.

Incident: October 21, 2026 · Filed: October 21, 2026

I have taken the care more than once to the dealership to fix a sticky steering wheel but it keeps happening.

Incident: October 15, 2026 · Filed: October 21, 2026

The Electric Power Steering Rack and Pinnion is sticking while turning and will not return properly without help.

Incident: October 14, 2026 · Filed: October 19, 2026

While driving through a busy intersection with my family inside the vehicle, my 2024 Mazda CX-90 suddenly experienced a complete loss of propulsion. Pressing the accelerator pedal produced no response, leaving the vehicle unable to accelerate or maintain speed. The vehicle displayed warning messages stating “Engine malfunction” and “Stop safely and shift to Park.” I was forced to rely on the vehicle’s remaining momentum to coast out of the busy intersection and into a nearby gas station. This unexpected loss of propulsion created an extremely dangerous situation and placed my family at serious risk of a collision with surrounding traffic. Following the incident, the vehicle was taken to Hiley Mazda, where technicians diagnosed a failed 48-volt mild-hybrid battery and ordered a replacement under warranty. A leaking radiator was also discovered during the same service visit. This vehicle has an extensive history of electrical malfunctions, abnormal i-Stop operation, software-related issues, and previous safety concerns. However, this incident was particularly alarming because the vehicle completely lost propulsion while operating in active traffic. I am extremely concerned that this type of failure could occur in other Mazda CX-90 vehicles, potentially resulting in a serious accident or injury. I am requesting that NHTSA investigate this sudden loss-of-propulsion failure and determine whether it represents a broader safety defect affecting Mazda’s 48-volt mild-hybrid system.