NHTSA vehicle safety data
2024 Mack PINNACLE (PI/PN) Recalls, Ratings & Complaints
The 2024 Mack PINNACLE (PI/PN) has 5 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2024 Mack PINNACLE (PI/PN). Recall data is refreshed daily from NHTSA.
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
NHTSA #25V026000Reported January 21, 2025 · Mack Trucks, Inc.
Potentially affected: 21 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Safety consequence
Insufficient air volume can reduce braking performance and increase the risk of a crash.
Manufacturer remedy
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to nhtsa.gov.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
NHTSA #24V792000Reported October 23, 2024 · Mack Trucks, Inc.
Potentially affected: 59,338 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Safety consequence
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Manufacturer remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
SEATS:CRITICAL FASTENERS
NHTSA #24V567000Reported July 30, 2024 · Mack Trucks, Inc.
Potentially affected: 242 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Safety consequence
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Manufacturer remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STEERING
NHTSA #23V899000Reported December 26, 2023 · Mack Trucks, Inc.
Potentially affected: 284 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Safety consequence
A loss of steering control increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRONIC STABILITY CONTROL (ESC)
NHTSA #23V691000Reported October 13, 2023 · Mack Trucks, Inc.
Potentially affected: 13 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.
Safety consequence
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Manufacturer remedy
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Mack PINNACLE (PI/PN) model years
Check your 2024 Mack PINNACLE (PI/PN) VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack PINNACLE (PI/PN) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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