NHTSA vehicle safety data
2020 Mack PINNACLE (PI/PN) Recalls, Ratings & Complaints
The 2020 Mack PINNACLE (PI/PN) has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2020 Mack PINNACLE (PI/PN). Recall data is refreshed daily from NHTSA.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
NHTSA #24V792000Reported October 23, 2024 · Mack Trucks, Inc.
Potentially affected: 59,338 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Safety consequence
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Manufacturer remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
NHTSA #21V233000Reported April 1, 2021 · Mack Trucks, Inc.
Potentially affected: 557 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Safety consequence
A vehicle that drifts out of its lane increases the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EXTERIOR LIGHTING
NHTSA #19V209000Reported March 18, 2019 · Mack Trucks, Inc.
Potentially affected: 43 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Safety consequence
If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Manufacturer remedy
Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
NHTSA #19V054000Reported January 24, 2019 · Mack Trucks, Inc.
Potentially affected: 3,906 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Safety consequence
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Manufacturer remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mack PINNACLE (PI/PN) model years
Check your 2020 Mack PINNACLE (PI/PN) VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack PINNACLE (PI/PN) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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