NHTSA vehicle safety data
2021 Mack PINNACLE (CXU) Recalls, Ratings & Complaints
The 2021 Mack PINNACLE (CXU) has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2021 Mack PINNACLE (CXU). Recall data is refreshed daily from NHTSA.
WHEELS
NHTSA #21V416000Reported June 2, 2021 · Mack Trucks, Inc.
Potentially affected: 307 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Safety consequence
A separated hubcap can create a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
NHTSA #21V233000Reported April 1, 2021 · Mack Trucks, Inc.
Potentially affected: 557 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Safety consequence
A vehicle that drifts out of its lane increases the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mack PINNACLE (CXU) model years
Check your 2021 Mack PINNACLE (CXU) VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack PINNACLE (CXU) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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