NHTSA vehicle safety data
2016 Mack PINNACLE (CXU) Recalls, Ratings & Complaints
The 2016 Mack PINNACLE (CXU) has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2016 Mack PINNACLE (CXU). Recall data is refreshed daily from NHTSA.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #17V535000Reported August 31, 2017 · Mack Trucks, Inc.
Potentially affected: 439 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Safety consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SUSPENSION:FRONT:HUB
NHTSA #16V929000Reported December 23, 2016 · Mack Trucks, Inc.
Potentially affected: 200 vehicles
Defect description
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Safety consequence
Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mack PINNACLE (CXU) model years
Check your 2016 Mack PINNACLE (CXU) VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack PINNACLE (CXU) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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