NHTSA vehicle safety data

2025 Mack MD Recalls & Complaints

The 2025 Mack MD has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Mack dealer.

NHTSA recall and complaint data for the 2025 Mack MD. Recall data is refreshed daily from NHTSA.

2025 Mack MD owner complaints

Owners have filed 1 complaint with NHTSA about the 2025 Mack MD, describing incidents dated March 11, 2024.

Most-cited components

Power Train 1 complaint
Service Brakes 1 complaint

Newest complaints

ODI #11625816 · Filed November 17, 2024
[XXX] - the truck lost brakes for the first time. The truck was returned 3/15/24 3/20/24 - The truck went back in the shop to get parts installed that were ordered. The truck was picked up 4/15/24. 4/16/24 - The truck went back in to the dealer for break noise and issues. The truck was picked up on…

Read the full complaint

Improperly Welded Seat Belt Anchor/FMVSS 210

NHTSA #25V666000 · Seat Belts — Front — Anchorage · NHTSA notice

Reported October 6, 2025 · Mack Trucks, Inc.

Potentially affected: 15,841 vehicles

Repair completion: 34.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0485 · Owners notified January 21, 2026 · Vehicles built June 22, 2023 – July 24, 2024 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety consequence

An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Incorrect GAWR on Certification Label/Part 567

NHTSA #24V333000 · Equipment — Other — Labels · NHTSA notice

Reported May 14, 2024 · Mack Trucks, Inc.

Potentially affected: 26 vehicles

Repair completion: 84.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0463 · Owners notified May 28, 2024

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

An overloaded vehicle can increase the risk of a crash.

Manufacturer remedy

Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2025 Mack MD. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2025 Mack MD.

Power Train; Service Brakes

ODI #11625816

Incident: March 11, 2024 · Filed: November 17, 2024

[XXX] - the truck lost brakes for the first time. The truck was returned 3/15/24 3/20/24 - The truck went back in the shop to get parts installed that were ordered. The truck was picked up 4/15/24. 4/16/24 - The truck went back in to the dealer for break noise and issues. The truck was picked up on 4/19/24. 4/22/24 - The truck went back to the dealer for break failure and issues. The truck was picked up 5/4/24 7/5/24 - The truck went back in the shop for break issues. The truck was picked up on 7/15/24 8/20/24 - the truck lost breaks - @ 11:14am, we called Dave/Mangino's @ 11:21am Let him know that we are done with the truck - it's not safe and that the dealer needs to figure out what to do next. 8/22/24 - Dropped truck off at Mangino's for the "Buy Back" per Dave Grossbeck. Also turned in the licenses plates. Waiting to hear from Dave for exact amount of check. 8/23/24 - Dave Grossbeck - told us he still does not have any answers from GM It's going to take some time. 8/26/24 - we went to Mangino's and met with Dave Grossbeck & Mike Coffey to call GM Customer Service together. Asked to speak with a supervisor. Was told they would have a call back within 24-48 hours. Have not heard back to date (8/30/24). Dave Grossbeck called GM Upper Management and was told they were having a meeting on Wednesday (8/28/24) regarding the truck. 8/26/24 - we contacted Gus (GM Engineer) regarding the truck - Guys replied that he was coming out on Wednesday (8/28/24) to evaluate the truck. 8/28/24 - Gus came to Mangino's - we heard nothing from anyone. 8/29/24 - we stopped in at Mangino's Dave Grossbeck had no new answers. 8/30/24 - Dave Grossbeck returned a call from us. Dave requested our GM claim #. 9/9/24 we received a payment for the truck in full minus interest and deal fees for the buy back. A week later the truck was on the dealers lot for sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other Mack MD model years

Check your 2025 Mack MD VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack MD at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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