NHTSA vehicle safety data

2025 Mack GRANITE (GR) Recalls & Complaints

The 2025 Mack GRANITE (GR) has 8 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Mack dealer.

NHTSA recall and complaint data for the 2025 Mack GRANITE (GR). Recall data is refreshed daily from NHTSA.

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2025 Mack GRANITE (GR) owner complaints

Owners have filed 1 complaint with NHTSA about the 2025 Mack GRANITE (GR), describing incidents dated March 16, 2026.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Power Train 1 complaint

Newest complaints

ODI #11751707 · Filed July 21, 2026
Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted…

Read the full complaint

Headlights May Fail

NHTSA #25V756000 · Exterior Lighting — Headlights · NHTSA notice

Reported November 3, 2025 · Mack Trucks, Inc.

Potentially affected: 6,541 vehicles

Repair completion: 22.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0486 · Owners notified July 22, 2026 · Vehicles built through September 7, 2024 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.

Safety consequence

Loss of headlight illumination can reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the LED headlights, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 10, 2025.

Improperly Welded Seat Belt Anchor/FMVSS 210

NHTSA #25V666000 · Seat Belts — Front — Anchorage · NHTSA notice

Reported October 6, 2025 · Mack Trucks, Inc.

Potentially affected: 15,841 vehicles

Repair completion: 34.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0485 · Owners notified January 21, 2026 · Vehicles built January 30, 2018 – July 25, 2024 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety consequence

An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Improperly Routed Power Cables

NHTSA #25V382000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported June 10, 2025 · Mack Trucks, Inc.

Potentially affected: 8 vehicles

Repair completion: 75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0480 · Owners notified June 16, 2025 · Vehicles built April 9, 2024 – June 26, 2024 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Granite vehicles. The power cables may have been improperly routed, which can cause an electrical short.

Safety consequence

An electrical short can cause an engine stall, increasing the risk of a crash. An electrical short can also cause the cables to overheat, increasing the risk of a fire.

Manufacturer remedy

Dealers will re-route the power cables, free of charge. Owner notification letters were mailed June 16, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0480.

ECU Malfunction May Impact Safety Systems

NHTSA #24V792000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported October 23, 2024 · Mack Trucks, Inc.

Potentially affected: 59,338 vehicles

Repair completion: 73.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0472 · Owners notified December 9, 2024 · Vehicles built through October 25, 2024 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Safety consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Untested Tires May Fail/FMVSS 119

NHTSA #24V773000 · Tires · NHTSA notice

Reported October 18, 2024 · Mack Trucks, Inc.

Potentially affected: 49 vehicles

Repair completion: 73.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0471 · Owners notified November 6, 2024

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Safety consequence

Insufficient tires can fail, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Driver's Seat Assembly Improperly Tightened

NHTSA #24V567000 · Seats — Critical Fasteners · NHTSA notice

Reported July 30, 2024 · Mack Trucks, Inc.

Potentially affected: 242 vehicles

Repair completion: 84.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0469 · Owners notified September 16, 2024

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Safety consequence

An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Manufacturer remedy

Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Heat Treatment Can Cause Tie Rod Failure

NHTSA #24V504000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice

Reported July 2, 2024 · Mack Trucks, Inc.

Potentially affected: 59 vehicles

Repair completion: 96.61% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0468 · Owners notified July 15, 2024

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

Safety consequence

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Steering Control

NHTSA #24V398000 · Steering — Linkages — Drag — Link — Connection · NHTSA notice

Reported June 4, 2024 · Mack Trucks, Inc.

Potentially affected: 972 vehicles

Repair completion: 99.9% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0465 · Owners notified June 20, 2024

DO NOT DRIVE — this recall carries a "do not drive" advisory. Contact a Mack dealer immediately.

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Safety consequence

A sudden loss of steering control increases the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2025 Mack GRANITE (GR). NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2025 Mack GRANITE (GR).

Power Train; Electrical System; Engine

ODI #11751707

Incident: March 16, 2026 · Filed: July 21, 2026

Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidirectional hydraulic flow — controlled pressure in both directions to operate the dump body. The pump specified and contracted for was Volvo part #20392944, a premium piston-type hydraulic pump with an integrated clutch, allowing the pump to disengage from the engine when not in use. Day 1 of the installation — Mountain West Service Advisor Michael Korgenski emailed: "We are not able to install the pump because without the bypass valve the pump will continue to run dry and burn up. Body builder will need to install and plumb the pump and valve." The Mack dealer intentionally substituted the pump with an incorrect pump that creates constant hydraulic pressure. This incorrect pump has caused hydraulic lines to burst three times on the highway, dumping approximately 20 gallons of hydraulic fluid on the highway, the truck then begins smoking and overheating risking fire. The dealer instead of fixing the truck correctly insists on using the wrong spec parts and wants to build a work around, that they stated may or may not work.

Other Mack GRANITE (GR) model years

Check your 2025 Mack GRANITE (GR) VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack GRANITE (GR) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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