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NHTSA campaign 24V398000 · Mack campaign SC0465

Mack Recall 24V-398: Loss of Steering Control

  • Do not drive

Owners are advised not to drive these vehicles until the recall repair is done.

NHTSA recall 24V398000 (Mack campaign SC0465) was reported by Mack Trucks, Inc. on June 4, 2024, with 972 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack ANTHEM (AN), Mack GRANITE (GR) and Mack TE for the 2025 model year. Owners were notified on June 20, 2024, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V398000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
24V398000 (also written 24V-398 or 24V398)
Filed by
Mack Trucks, Inc.
Mack campaign number
SC0465
Report received
Potentially affected
972 vehicles (per NHTSA)
Component
Steering — Linkages — Drag — Link — Connection
Owners notified

Repair completion: 99.9% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 24V398000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mack

All Mack recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 24V398000.

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Safety consequence

A sudden loss of steering control increases the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 24V398000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.