NHTSA vehicle safety data
2004 Mack DM Recalls, Ratings & Complaints
The 2004 Mack DM has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2004 Mack DM. Recall data is refreshed daily from NHTSA.
POWER TRAIN:AXLE ASSEMBLY
NHTSA #10V069000Reported March 3, 2010 · MACK TRUCKS, INC
Potentially affected: 15,490 vehicles
Defect description
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
Safety consequence
THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Manufacturer remedy
MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
Notes
MACK TRUCKS RECALL NO. SC0341.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
POWER TRAIN:AXLE ASSEMBLY
NHTSA #09V240000Reported June 30, 2009 · MACK TRUCKS, INC
Potentially affected: 10,300 vehicles
Defect description
MACK IS RECALLING 10,300 MODEL YEAR 2004 AND 2005 CL, CV, DM, LE, AND RB AND MODEL YEAR 2004 RD HEAVY TRUCKS MANUFACTURED FROM OCTOBER 1, 2003 THROUGH SEPTEMBER 30, 2004, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
Safety consequence
THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.
Manufacturer remedy
MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT MACK AT 1-800-866-1177.
Notes
MACK'S RECALL CAMPAIGN NO. SC0341.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
STEERING
NHTSA #05V118000Reported March 29, 2005 · MACK TRUCKS, INC
Potentially affected: 127 vehicles
Defect description
ON CERTAIN HEAVY-DUTY, CLASS 8 TRUCKS, THE LOWER AND UPPER STEERING SHAFT PINCH BOLTS WERE IMPROPERLY TIGHTENED.
Safety consequence
AS A RESULT OF THIS CONDITION, THE STEERING SHAFT COULD POSSIBLY COME LOOSE WHICH COULD LEAD TO A SUDDEN LOSS OF VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE TORQUE AT THE SUSPECT JOINTS, AND CORRECT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2005. OWNERS MAY CONTACT MACK AT 1-610-709-2131.
Notes
MACK RECALL NO. SC0295.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
SERVICE BRAKES, AIR:DISC:CHAMBER
NHTSA #04V118000Reported March 4, 2004 · MACK TRUCKS, INC
Potentially affected: 35 vehicles
Defect description
CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.
Safety consequence
THIS COULD CAUSE THE STOPPING DISTANCE TO BE INCREASED, WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE FRONT BRAKE CHAMBERS. THE RECALL BEGAN APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.
Notes
MACK RECALL NO. SC0286.ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Mack DM model years
Check your 2004 Mack DM VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack DM at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Mack VIN