NHTSA vehicle safety data
2002 Mack DM Recalls, Ratings & Complaints
The 2002 Mack DM has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.
NHTSA recall and complaint data for the 2002 Mack DM. Recall data is refreshed daily from NHTSA.
SERVICE BRAKES, AIR:DRUM
NHTSA #04V258000Reported June 7, 2004 · MACK TRUCKS, INC
Potentially affected: 36 vehicles
Defect description
ON CERTAIN CLASS 8 CHASSIS BUILT WITH HENDRICKSON LIFT AXLES WHICH CONTAINED WEBB BRAKE DRUMS, THE BRAKE DRUMS COULD EXPERIENCE PREMATURE CRACK OF THE BRAKING SURFACE RESULTING IN REDUCTION OR COMPLETE LOSS OF BRAKING ON THAT WHEEL END OR LOSS OF BRAKE DRUM PIECES.
Safety consequence
LOSS OF BRAKING ABILITY COULD RESULT IN A VEHICLE CRASH, POSSIBLY CAUSING INJURIES OR DEATH.
Manufacturer remedy
WEBB WHEEL IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. WEBB WILL NOTIFY CUSTOMERS, INSPECT THE BRAKE DRUMS AND REPLACE ANY DRUMS THAT FAIL INSPECTION. OWNERS SHOULD CONTACT WEBB AT 1-800-633-3256 OR MACK AT 1-610-709-3337.
Notes
CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Mack DM model years
Check your 2002 Mack DM VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack DM at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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