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NHTSA vehicle safety data

2010 Mack CXU Recalls & Complaints

The 2010 Mack CXU has 7 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Mack dealer.

NHTSA recall and complaint data for the 2010 Mack CXU. Recall data is refreshed daily from NHTSA.

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2010 Mack CXU owner complaints

Owners have filed 1 complaint with NHTSA about the 2010 Mack CXU, describing incidents dated September 23, 2019.

Most-cited components

  • Engine 1 complaint

The complaint on file reports a fire, with 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11258397 · Filed

    A 2010 MACK TRUCK TRACTOR EQUIPPED WITH A DIESEL PARTICULATE FILTER TYPE EXHAUST SYSTEM SPONTANEOUSLY CAUGHT FIRE WHILE IN REGENERATION MODE AS THE VEHICLE WAS TRAVELING DOWN AN INTERSTATE HIGHWAY. FIRE CONSUMED THE CAB OF THE TRUCK RESULTING IN A TOTAL LOSS TO THE VEHICLE. DRIVER OF VEHICLE…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2010 Mack CXU in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Hazard Lights May Not Function

NHTSA #14V208000 · Exterior Lighting — Turn Signal — Flasher Unit · NHTSA notice

Reported April 18, 2014 · Mack Trucks, Inc.

Potentially affected: 44,047 vehicles

Repair completion: 76.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0379 · Owners notified July 25, 2014 · Vehicles built February 28, 2006 – November 8, 2013 (per NHTSA)

Defect description

Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Safety consequence

A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Manufacturer remedy

Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Conspicuity Reflectors Blocked/FMVSS 108

NHTSA #14V205000 · Exterior Lighting · NHTSA notice

Reported April 18, 2014 · Mack Trucks, Inc.

Potentially affected: 1,342 vehicles

Repair completion: 88.38% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0378 · Owners notified May 30, 2014 · Vehicles built November 20, 2009 – January 27, 2014 (per NHTSA)

Defect description

Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.

Manufacturer remedy

Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Water Leaks may Cause EPDM to Short-Circuit

NHTSA #14V078000 · Electrical System · NHTSA notice

Reported February 21, 2014 · Mack Trucks, Inc.

Potentially affected: 70,208 vehicles

Repair completion: 53.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mack campaign SC0375 · Owners notified April 24, 2014 · Vehicles built June 16, 2009 – July 8, 2011 (per NHTSA)

Defect description

Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.

Safety consequence

Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Manufacturer remedy

Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Low Beam Failure From Fog Light Short Circuit

NHTSA #12V434000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice

Reported September 6, 2012 · MACK TRUCKS, INC

Potentially affected: 3,864 vehicles

Mack campaign SC0365 · Owners notified November 14, 2012 · Vehicles built October 13, 2006 – December 23, 2009 (per NHTSA)

Defect description

Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.

Safety consequence

If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.

Manufacturer remedy

Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.

Notes

Mack's recall number is SC0365.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

CLUTCH PEDAL

NHTSA #11V370000 · Power Train — Clutch Assembly — Pedal/Hand Lever(MOTORCYCLE) · NHTSA notice

Reported July 21, 2011 · MACK TRUCKS, INC

Potentially affected: 475 vehicles

Mack campaign SC0355 · Owners notified August 29, 2011 · Vehicles built July 12, 2010 – July 23, 2010 (per NHTSA)

Defect description

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.

Safety consequence

IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK TRUCKS SAFETY RECALL NUMBER IS SC0355.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

FIFTH WHEEL MOUNTING BOLTS

NHTSA #11V209000 · Trailer Hitches — Fifth Wheel Assembly · NHTSA notice

Reported March 31, 2011 · MACK TRUCKS, INC

Potentially affected: 808 vehicles

Mack campaign SC0351 · Owners notified May 30, 2011 · Vehicles built January 1, 2008 – July 30, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.

Safety consequence

THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK TRUCKS RECALL NO. SC0351.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

BATTERY BOX LID

NHTSA #10V536000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported October 27, 2010 · MACK TRUCKS, INC

Potentially affected: 1,760 vehicles

Mack campaign SC0346 · Owners notified December 1, 2010 · Vehicles built August 12, 2009 – August 31, 2010 (per NHTSA)

Defect description

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.

Safety consequence

IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.

Manufacturer remedy

MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK SAFETY RECALL NO. SC0346.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Mack CXU model years

Check your 2010 Mack CXU VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack CXU at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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