NHTSA vehicle safety data

2000 Lexus LS400 Recalls & Complaints

The 2000 Lexus LS400 has 1 NHTSA recall campaign and 12 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.

NHTSA recall and complaint data for the 2000 Lexus LS400. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2000 Lexus LS400 owner complaints

Owners have filed 12 complaints with NHTSA about the 2000 Lexus LS400, describing incidents dated March 16, 2004 to May 23, 2014.

Most-cited components

Vehicle Speed Control 6 complaints
Electrical System 3 complaints
Power Train 3 complaints
Equipment 1 complaint
Latches/Locks/Linkages 1 complaint
Service Brakes 1 complaint

Of the 12 complaints on file, 3 report a crash; across all 12 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10622431 · Filed August 15, 2014
OWNER WAS DRIVING AN A BUSY STREET AT 25 MILES PER HOUR AND NOTICED THE INSTRUMENT CLUSTER WAS NOT WORKING. OWNER DROVE VEHICLE INTO A PARKING LOT. VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND INSTRUMENT CLUSTER BEGAN TO FUNCTION AGAIN. OWNER DROVE THE VEHICLE FROM THE PARKING LOT, HIT A SMALL…
ODI #10621909 · Filed August 13, 2014
VEHICLE WAS TAKEN TO DEALER FOR MASTER KEY ADDITION . MASTER KEY WAS MADE BY DEALER AND WAS DEFECTIVE CAUSING DAMAGE TO IGNITION. (21 APRIL 2014) AT INTERVALS KEY COULD NOT BE REMOVED FROM IGNITION. IGNITION WOULD LOCK. DEALER REFUSED TO REPLACE KEY OR TO REFUND $186.00 PAID BY OWNER FOR ADDITIONAL…
ODI #10621534 · Filed August 11, 2014
TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE…

Read all 12 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2000 Lexus LS400 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP03-003: UNINTENDED ENGINE SPEED INCREASE/SA
Closed September 23, 2003

Open and recently closed NHTSA defect investigations

FMVSS 108/AMBER SIDE REFLEX REFLECTORS

NHTSA #06E026000 · Exterior Lighting · NHTSA notice

Reported March 23, 2006 · PRO-A MOTORS, INC.

Potentially affected: 61,944 vehicles

Owners notified April 3, 2006

Defect description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Safety consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Manufacturer remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Notes

THIS RECALL ONLY PERTAINS TO PRO-A MOTORS AFTERMARKET LAMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS."CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2000 Lexus LS400. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

12 owner complaints have been filed with NHTSA for the 2000 Lexus LS400.

Electrical System

ODI #10622431

Incident: June 12, 2006 · Filed: August 15, 2014

OWNER WAS DRIVING AN A BUSY STREET AT 25 MILES PER HOUR AND NOTICED THE INSTRUMENT CLUSTER WAS NOT WORKING. OWNER DROVE VEHICLE INTO A PARKING LOT. VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND INSTRUMENT CLUSTER BEGAN TO FUNCTION AGAIN. OWNER DROVE THE VEHICLE FROM THE PARKING LOT, HIT A SMALL POTHOLE. THE INSTRUMENT CLUSTER FAILED AGAIN. OWNER TOOK THE VEHICLE TO DEALER. VEHICLE WAS INSPECTED AND THE INSTRUMENT PANEL, CIRCUIT BOARD AND GAUGE KIT WERE REPLACE AT A COST OF $1335.02. *TR

Power Train

ODI #10621909

Incident: April 21, 2014 · Filed: August 13, 2014

VEHICLE WAS TAKEN TO DEALER FOR MASTER KEY ADDITION . MASTER KEY WAS MADE BY DEALER AND WAS DEFECTIVE CAUSING DAMAGE TO IGNITION. (21 APRIL 2014) AT INTERVALS KEY COULD NOT BE REMOVED FROM IGNITION. IGNITION WOULD LOCK. DEALER REFUSED TO REPLACE KEY OR TO REFUND $186.00 PAID BY OWNER FOR ADDITIONAL MASTER KEY. TIRES 4-03-2014 AS APART OF THE VEHICLE INSPECTION TIRES WERE CHECKED BY TECHNICIAN, DEEMED TO BE SAFE. CRACKS BECAME NOTICEABLE IN THE SIDE WALLS OF THE TIRES ON 6-17-2014. NEW TIRES WERE PLACED ON VEHICLE BY DIFFERENT COMPANY ON 6-17-2014 THIS COMPANY DETERMINED ALL FOUR OF THE TIRES TO BE ROTTEN AND NOT SAFE TO BE USED AS A SPARE. OLD ROTTEN TIRES REMAIN IN THE POSSESSION OF THIS OWNER. *TR

Power Train; Electrical System; Tires; Equipment

ODI #10621534

Incident: May 23, 2014 · Filed: August 11, 2014

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS

Vehicle Speed Control

ODI #10463436

Crash

Incident: June 21, 2012 · Filed: June 28, 2012

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT STATED THAT WHILE SLOWLY PULLING INTO A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE CRASHED INTO A WALL AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOTIFIED AND ADVISED THAT THEY WOULD INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Electrical System

ODI #10250578

Incident: May 20, 2007 · Filed: December 3, 2008

TL*THE CONTACT OWNS A 2000 LEXUS LS400. WHILE DRIVING 15 MPH, THE SPEEDOMETER DIAL REMAINED ON ZERO AND NEVER REGISTERED THE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE SPEEDOMETER COULD NOT BE REPAIRED UNTIL THE ENTIRE CLUSTER FAILED. THE REPAIR WOULD COST $1,500. THE SPEEDOMETER IS CURRENTLY WORKING AGAIN WITHOUT BEING REPAIRED; HOWEVER, IT COULD FAIL AGAIN AT ANY MOMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 50,073.

Vehicle Speed Control

ODI #10170134

Incident: September 1, 2006 · Filed: September 21, 2006

2000 LEXUS LS400 LURCHED FORWARD NUMEROUS TIMES WHILE BRAKE PEDAL WAS DEPRESSED. *KB *NM

Vehicle Speed Control

ODI #10138104

Crash 1 injury

Incident: September 29, 2004 · Filed: September 29, 2005

DT: THE CALLER SAID WHILE DRIVING 50 MPH THE VEHICLE ACCELERATED TO A FASTER SPEED VERY QUICKLY. THERE WAS AN ACCIDENT. THE CALLER SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CALLER SAID THE VEHICLE WAS ACCELERATING WITHOUT WARNING FOR ABOUT A YEAR. THE CALLER CALLED THE MANUFACTURER THE DAY OF THE ACCIDENT AND TOLD THEM ABOUT THE PROBLEM. DEALER SAID THEY WOULD GET BACK TO HIM. HE WAS TOLD NOTHING WAS WRONG WITH THE CAR A FEW WEEKS BEFORE THE ACCIDENT. DEALER WAS CONTACTED AFTER THE ACCIDENT, AND THEY SAID THEY WILL SET UP AN APPOINTMENT TO FIND THE CAUSE OF THE PROBLEM. ON SEPTEMBER 26, 2005 AT 8:00 AM, MANUFACTURER SAID THEY WOULD CALL IN TWO DAYS. THIS WAS BEFORE THE ACCIDENT. AFTER THE ACCIDENT THEY SAID THEY WOULD COME AND LOOK AT THE VEHICLE. THE CALLER SAID SHE CALLED MANUFACTURER AGAIN ON SEPTEMBER 27, 2005 AT 9:00 AM TO TELL THEM OF THE ACCIDENT, THEY SAID SOMEONE WOULD CALL BACK. ON SEPTEMBER 28, 2005 MANUFACTURER SAID IT WOULD TAKE SIX TO EIGHT WEEKS TO LOOK AT THE VEHICLE. THE CALLER TOLD THEM THEY WERE GOING TO SUE, AND THE MANUFACTURER SAID THEY WILL NOT COME TO LOOK AT THE VEHICLE. *AK

Vehicle Speed Control

ODI #10101511

Crash 1 injury

Incident: November 15, 2004 · Filed: November 22, 2004

AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONDITION CAUSED THE VEHICLE TO HIT THREE PARKED VEHICLES AND ONE VEHICLE IN MOTION. THE CONSUMER RECEIVED MINOR INJURIES TO HER FACE DUE TO AIR BAG DEPLOYMENT. THE OTHER DRIVER AND PASSENGER OF THE OTHER VEHICLES APPEARED TO SHOW NO INJURY. *JB

Vehicle Speed Control

ODI #10074925

Incident: May 22, 2004 · Filed: June 7, 2004

THREE EVENTS OCCURRED WHERE MY 2000 LEXUS 400 ACCELERATED ON ITS OWN IN BEGINNING TO START MOVING BY RELEASING MY FOOT FROM THE BRAKE. THE FIRST INCIDENT OCCURED IN CANNON FALLS MN. WE HAD COME TO A STOP AT A STOP LIGHT AND WHEN THE TRAFFIC STARTED MOVING I LIFTED MY TOE FROM THE BRAKE AND THE CAR LEAPED FORWARD --- I IMMEDIATELY SLAMMED ON THE BRAKE AGAIN SINCE MY TOE WAS STILL ON THE BRAKE. IT LURCHED SEVERAL TIMES AND THEN QUITE. I BARELY STOPPED IT BEFORE HITTING THE CAR IN FRONT OF ME. IT HAPPENED AGAIN THE SAME WAY SEVERAL WEEKS LATER BUT NOT AS VIOLENT. THE THIRD TIME HAPPENED AS I WAS BRINGING MY CAR INTO LEXUS TO DIAGNOSIS THE PROBLEM. THIS TIME IT VIOLENTLY LEAPT FORWARD CAUSING ME TO BRACE MYSELF ON THE STEERING WHEEL TO GET MORE LEVERAGE ON THE BRAKE. IT LURCHED FORWARD WHAT SEEMED TO BE IN JUMPS OF SIX INCHES TO A FOOT WITH ME PUSHING AS HARD AS I COULD ON THE BRAKE. FINALLY I HAD THE PRESENCE OF MIND TO SHIFT INTO NEUTRAL. AGAIN I BARELY WAS ABLE TO STOP IT BEFORE HITTING THE CAR IN FRONT OF ME. THIS IS A HIGHLY DANGEROUS CONDITION AND I HAVE TOLD LEXUS I WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS FIXED. LEXUS IS LOOKING AT IT AND SO FAR CLAIMS THAT NOTHING IS WRONG. IE NOTHING CAN BE FOUND WITH THE DIAGNOSTICS. I AM WILLING TO LET NHTSA HAVE THE CAR FOR TESTING IF I CAN GET REPLACEMENT TRANSPORTATION DURING THE TESTING. NORM TALSOE. *AK

Vehicle Speed Control

ODI #10063297

Incident: March 16, 2004 · Filed: April 20, 2004

WHILE CONSUMER WAS PARKING IN A PARKING SPACE VEHICLE SUDDENLY ACCELERATED. *AK *NM

Other Lexus LS400 model years

Check your 2000 Lexus LS400 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus LS400 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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