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NHTSA vehicle safety data

2015 Lexus IS 350 Recalls, Ratings & Complaints

The 2015 Lexus IS 350 has 1 NHTSA recall campaign and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.

NHTSA recall and complaint data for the 2015 Lexus IS 350, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2015 Lexus IS 350 owner complaints

Owners have filed 4 complaints with NHTSA about the 2015 Lexus IS 350, describing incidents dated June 28, 2018 to April 4, 2020.

Most-cited components

  • Fuel/Propulsion System 2 complaints
  • Electrical System 1 complaint
  • Visibility/Wiper 1 complaint

Newest complaints

  • ODI #11354829 · Filed

    I HAD BEEN HAVING MY 2 FRONT DOOR LOCKS WORKING PROPERLY ON AND OFF. JUST RECENTLY BOTH DOORS WILL NOT LOCK OR UNLOCK USING BUTTONS INSIDE OR ON THE KEY FOB. IT SEEMS TO BE A HUGE PROBLEM WITH TOYOTA AND LEXUS.

  • ODI #11326993 · Filed

    TL* THE CONTACT OWNS A 2015 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE…

  • ODI #11122862 · Filed

    MY CAR WAS IN PARKING STRUCTURE WHEN I WALKED OUT TO MY CAR FOR LUNCH, OPENED CAR DOOR AND NOTICED GLASS SHARDS ON CENTER CONSOLE. LOOKED UP AT SUNROOF TO FIND THAT IT WAS COMPLETELY SHATTERED. LOOKED OVER VEHICLE TO SEE IF SOME OBJECT HAD FALLEN ON TOP OF VEHICLE, BUT AFTER NOTICING THAT GLASS…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Lexus IS 350 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Fuel Pump May Fail

NHTSA #20V012000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported January 13, 2020 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,830,752 vehicles

Repair completion: 91.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 20TB02/20TA02/20LB01 · Owners notified May 1, 2020

Recall group: Denso fuel pumps

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Safety consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Lexus IS 350 model years

Check your 2015 Lexus IS 350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus IS 350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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