NHTSA vehicle safety data

2004 Keystone Zeppelin Recalls & Complaints

The 2004 Keystone Zeppelin has 2 NHTSA recall campaigns and 12 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2004 Keystone Zeppelin. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2004 Keystone Zeppelin owner complaints

Owners have filed 12 complaints with NHTSA about the 2004 Keystone Zeppelin, describing incidents dated February 26, 2004 to July 27, 2015.

Most-cited components

Structure 6 complaints
Tires 4 complaints
Equipment 2 complaints
Electrical System 1 complaint
Suspension 1 complaint
Wheels 1 complaint

Newest complaints

ODI #10745814 · Filed August 3, 2015
TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR…
ODI #10238913 · Filed August 19, 2008
WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE…
ODI #10212605 · Filed December 23, 2007
I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE…

Read all 12 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2004 Keystone Zeppelin in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA04-032: WHEEL SEPARATIONS
Closed December 30, 2005
- Recall 05V-309

Open and recently closed NHTSA defect investigations

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

KEYSTONE/DIMMER SWITCH PLATE

NHTSA #04V223000 · Interior Lighting · NHTSA notice

Reported May 10, 2004 · KEYSTONE RV COMPANY

Potentially affected: 267 vehicles

Owners notified May 7, 2004 · Vehicles built March 31, 2004 – April 28, 2004 (per NHTSA)

Defect description

ON CERTAIN TRAVEL TRAILERS, THE DIMMER SWITCH FACE PLATE CAN MELT AROUND THE SLIDE CONTROL.

Safety consequence

THE SWITCH CAN BECOME HOT ENOUGH TO MELT THE FACE PLATE.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE FACE PLATE. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT KEYSTONE AT 1-866-273-1454.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2004 Keystone Zeppelin. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

12 owner complaints have been filed with NHTSA for the 2004 Keystone Zeppelin.

Structure

ODI #10745814

Incident: July 27, 2015 · Filed: August 3, 2015

TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR FEET. AN INDEPENDENT MECHANIC INSPECTED THE RV AND DIAGNOSED THAT THE TRAILER WAS UNSAFE TO PULL AND WAS UNREPAIRABLE. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Equipment

ODI #10238913

Incident: August 1, 2007 · Filed: August 19, 2008

WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE REFRIGERATORS AS THERE WAS A FIRE HAZARD. WE COMPLETED ALL THE FORMS AND SUBMITTED OUR PAID RECEIPT FOR THE REPAIRS. WE WERE INFORMED THAT NOTHING COULD BE DONE AS WE HAD ALREADY REPLACED THE COOLING UNIT AND THE RECALL WOULD ONLY INSTALL A SAFETY SHIELD TO CONTAIN THE FIRE IN THE EVENT OF A 'FATIGUE CRACK' OCCURRING. AFTER NUMEROUS TELEPHONE CONVERSATIONS WITH THE CUSTOMER SUPPORT LINE I HAVE FOUND YOUR EMAIL ADDRESS ON ONE OF THE FORMS AND WAS HOPING YOU COULD OFFER SOME ASSISTANCE. *TR

Tires

ODI #10212605

Incident: October 3, 2007 · Filed: December 23, 2007

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE BELOW WT REQUIREMENT FOR MY TRAILER WT (THESE TIRES ARE ONLY SOLD BY KEYSTONE AND ARE MADE BY COOPER TO KEYSTONE SPECS )THE TIRES ARE TACOMA AND ARE OVERLOADED WHEN THE TRAILER IS LOADED FOR TRAVEL WITH IN IT,S MAX WT. *TR

Tires

ODI #10189099

Incident: April 6, 2007 · Filed: April 27, 2007

MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

Tires

ODI #10160908

Incident: June 26, 2006 · Filed: June 27, 2006

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Tires

ODI #10157445

Incident: May 11, 2006 · Filed: May 12, 2006

I OWN A MOUNTIANEER TRAILER, MADE BY KEYSTONE. I HAVE TWO PROBLEMS. THE FIRST PRONLEM IS THAT I HAVE HAD TWO BLOWOUTS ON THE TIRES THAT CAME WITH THE TRAILER. THEY ARE MISSION, LOAD MAX RADIALS, ST225/75R15. THESE TIRES HAVE LESS THEN 4000 MILES ON THEM. THE FIRST BLOWOUT WAS ON THE WAY TO CONNECTICUT FROM FLORIDA. THE STEEL BELTS CAME THROUGH THE SIDE OF THE TIRE. A MOTORIST TOLD ME I HAD A FLAT WHICH I CHANGED. ON MAY 11, 2006 MY WIFE AND I WERE IN KENTUCKY AND WE HAD A SEVERE BLOWOUT OF THE SAME KIND OF TIRE. WE WERE ABLE TO PULL OVER, HOWEVER THE BLOWOUT CAUSED SEVERE DAMAGE TO OUR TRAILER. THE SECOND PROBLEM IS WITH KEYSTONE TRAILERS. THE GVW OF THE TRAILER IS 11,100 LBS. THE TIRES WHICH COME WITH THE THE TRAILER ARE MISSIONS, LOADMAX RADIALS, ST 225/75R15. EACH TIRE IS RATED AT 2540 PER TIRE. THERE ARE FOUR TIRES FOR A TOTAL WEIGHT OF 10,160. KEYSTONE IS PUTTING ON TIRES THAT DO N OT CARRY THE GVW. I CONSTANTLY CHECK MY TIRES FOR AIR PRESSURE. THE TIRES ARE RATED AT 65 PSI MAX COLD. I RUN THEM AT 62 PSI FIGURING THAT THE TEMPATURE WILL RISE DURING TRAVELING. IS THERE ANYTHING NHTSA CAN DO TO HELP ME WITH MY PROBLEM AND PREVENT OTHERS FROM HAVING A SERIOUS ACCIDENT? WOULD YOU ADVISE ME TO GO FROM A D RATE TIRE TO AN E RATED TIRE? THANK YOU.... THE TIRES ARE MANUFACTURED BY TIRECO, INC. I HAVE TRIED TO CALL THEM BUT THE DO NOT RESPOND. KEYSTONE DID RESPOND, HOWEVER THEY GAVE ME THE NUMBER OF TIRECO, INC AND STATED THAT IT WAS A TIRE PROBLEM AND WOULD NOT HELP FURTHUR. TIRECO, INC TELEPHONE NUMBER IS 800-227-8925

Suspension

ODI #10116163

Incident: March 15, 2005 · Filed: March 31, 2005

THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHOULD BE 3" TO 4". THE MANUFACTURER SEEMS TO BE AWARE OF THE PROBLEM BUT HAS MADE NO EFFORT TO NOTIFY THE OWNERS OF THE AFFECTED TRAILERS. THIS COULD BE CATASTROPHIC SHOULD THE RUBBING PUNCTURE A TIRE AT HIGH SPEED.

Electrical System; Structure; Wheels; Equipment

ODI #10107934

Incident: September 8, 2004 · Filed: April 21, 2005

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB

Structure

ODI #10104158

Incident: September 23, 2004 · Filed: December 20, 2004

PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK

Structure

ODI #10100008

Incident: September 15, 2004 · Filed: November 16, 2004

STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK

Other Keystone Zeppelin model years

Check your 2004 Keystone Zeppelin VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Zeppelin at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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