NHTSA vehicle safety data
2017 Keystone Passport Recalls & Complaints
The 2017 Keystone Passport has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2017 Keystone Passport. Recall data is refreshed daily from NHTSA.
2017 Keystone Passport owner complaints
Owners have filed 1 complaint with NHTSA about the 2017 Keystone Passport, describing incidents dated July 3, 2017.
Most-cited components
- Service Brakes 1 complaint
Newest complaints
ODI #11033369 · Filed
THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE…
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V755000 · Equipment · NHTSA notice
Reported November 22, 2017 · Keystone RV Company
Potentially affected: 1,205,997 vehicles
Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-307 · Owners notified January 15, 2018
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improper Wiring of Air Conditioner Thermostat
NHTSA #16V600000 · Equipment — Appliance — Air Conditioner · NHTSA notice
Reported August 15, 2016 · Keystone RV Company
Potentially affected: 51,585 vehicles
Repair completion: 48.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 16-261 · Owners notified October 7, 2016 · Vehicles built August 4, 2010 – August 22, 2016 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Safety consequence
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Axles Installed
NHTSA #16V291000 · Suspension — Rear — Axle — Non-Powered Axle Assembly · NHTSA notice
Reported May 11, 2016 · Keystone RV Company
Potentially affected: 21 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 16-252 · Owners notified May 16, 2016 · Vehicles built January 6, 2016 – April 21, 2016 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
Safety consequence
If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
Manufacturer remedy
Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Passport model years
Check your 2017 Keystone Passport VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Passport at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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