NHTSA vehicle safety data
2011 Keystone Passport Recalls & Complaints
The 2011 Keystone Passport has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2011 Keystone Passport. Recall data is refreshed daily from NHTSA.
2011 Keystone Passport owner complaints
Owners have filed 2 complaints with NHTSA about the 2011 Keystone Passport, describing incidents dated May 18, 2011 to February 20, 2014.
Most-cited components
- Interior Lighting 1 complaint
- Latches/Locks/Linkages 1 complaint
Newest complaints
ODI #10639631 · Filed
THERE WAS A SAFETY RECALL ON THE DEADBOLT LOCK CYLINDER. I WENT ON LINE AND FILLED OUT THE FORM TO GET THE REPLACEMENT. IT WAS SUPPOSE TO BE DELIVERED IN 10-12 BUSINESS DAYS. WHEN IT DID NOT ARRIVE, I CALLED FASTEC INDUSTRIAL. THEY SAID THEY WERE EXPERIENCING EXTREMELY HIGH VOLUMES OF REQUESTS DUE…
ODI #10407477 · Filed
TL*THE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE…
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V755000 · Equipment · NHTSA notice
Reported November 22, 2017 · Keystone RV Company
Potentially affected: 1,205,997 vehicles
Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-307 · Owners notified January 15, 2018
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improper Wiring of Air Conditioner Thermostat
NHTSA #16V600000 · Equipment — Appliance — Air Conditioner · NHTSA notice
Reported August 15, 2016 · Keystone RV Company
Potentially affected: 51,585 vehicles
Repair completion: 48.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 16-261 · Owners notified October 7, 2016 · Vehicles built August 4, 2010 – August 22, 2016 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Safety consequence
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RANGE/OVEN COMBO/GAS SUPPLY LINE/POSSIBLE FIRE
NHTSA #10V478000 · Equipment · NHTSA notice
Reported October 5, 2010 · KEYSTONE RV COMPANY
Potentially affected: 5,459 vehicles
Keystone campaign 10-148 · Owners notified October 20, 2010
Defect description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Safety consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes
KEYSTONE SAFETY RECALL NO. 10-148.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Keystone Passport model years
Check your 2011 Keystone Passport VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Passport at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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