NHTSA vehicle safety data

2002 Keystone Montana Recalls & Complaints

The 2002 Keystone Montana has 2 NHTSA recall campaigns and 7 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2002 Keystone Montana. Recall data is refreshed daily from NHTSA.

2002 Keystone Montana owner complaints

Owners have filed 7 complaints with NHTSA about the 2002 Keystone Montana, describing incidents dated April 15, 2007 to August 31, 2009.

Most-cited components

Equipment 4 complaints
Structure 2 complaints
Power Train 1 complaint
Service Brakes 1 complaint
Steering 1 complaint
Suspension 1 complaint

Of the 7 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10359748 · Filed October 6, 2010
2002 KEYSTONE MONTANA. CONSUMER WRITES REGARDING DEFECTIVE DOMESTIC REFRIGERATOR AND RECALL NOTICE. *TGW THE CONSUMER STATED THE RV CAUGHT ON FIRE DUE TO THE DEFECTIVE REFRIGERATOR. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. THE CONSUMER WAS INFORMED THAT A RECALL NOTICE HAD BEEN SENT TO…
ODI #10270076 · Filed May 27, 2009
I HAVE A 2002 KEYSTONE MONTANA FIFTH WHEEL RV. LAST YEAR I TOOK IT IN THE SHOP BECAUSE MY SLIDEOUT WAS MOVING WHEN IT WAS HOOKED TO THE TOW VEHICLE. LONG STORY SHORT, IT HAS BEEN IN THE SHOP FOUR TIMES AND THEIR ARE STILL PROBLEMS WITH THE FRAME. THE PROBLEM IS THE WELDS KEEP BREAKING ON THE FRAME…
ODI #10254135 · Filed January 7, 2009
TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA. THE CONTACT STATED THAT THE FIBER GLASS HAD A CRACK CAUSED BY THE FLEXING OF THE HITCH, WHICH COULD NOT SUPPORT THE TRAILER. HE HAS EXPERIENCED MULTIPLE FAILURES WITH THE HYDRAULIC AND STATED THAT THE VEHICLE WAS DESIGNED POORLY. THE MANUFACTURER STATED…

Read all 7 complaints

PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE

NHTSA #10V521000 · Equipment · NHTSA notice

Reported October 27, 2010 · KEYSTONE RV COMPANY

Potentially affected: 5,633 vehicles

Keystone campaign 10-151 · Owners notified January 28, 2011 · Vehicles built January 5, 2001 – May 28, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Safety consequence

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Manufacturer remedy

KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.

Notes

KEYSTONE SAFETY RECALL NO. 10-151.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

REFRIGERATOR/DOMETIC

NHTSA #07V134000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 22, 2007 · KEYSTONE RV COMPANY

Potentially affected: 122,162 vehicles

Owners notified February 18, 2008 · Vehicles built April 1, 1997 – December 31, 2003 (per NHTSA)

Defect description

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

THIS COULD RESULT IN A FIRE.

Manufacturer remedy

KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2002 Keystone Montana. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

7 owner complaints have been filed with NHTSA for the 2002 Keystone Montana.

Equipment

ODI #10359748

Fire

Incident: August 31, 2009 · Filed: October 6, 2010

2002 KEYSTONE MONTANA. CONSUMER WRITES REGARDING DEFECTIVE DOMESTIC REFRIGERATOR AND RECALL NOTICE. *TGW THE CONSUMER STATED THE RV CAUGHT ON FIRE DUE TO THE DEFECTIVE REFRIGERATOR. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. THE CONSUMER WAS INFORMED THAT A RECALL NOTICE HAD BEEN SENT TO HIS RESIDENCE. HOWEVER, THE CONSUMER STATED HE MOVED FROM THAT ADDRESS WHICH IS NOW A RENTAL PROPERTY. *JB

Structure; Equipment

ODI #10270076

Incident: August 1, 2008 · Filed: May 27, 2009

I HAVE A 2002 KEYSTONE MONTANA FIFTH WHEEL RV. LAST YEAR I TOOK IT IN THE SHOP BECAUSE MY SLIDEOUT WAS MOVING WHEN IT WAS HOOKED TO THE TOW VEHICLE. LONG STORY SHORT, IT HAS BEEN IN THE SHOP FOUR TIMES AND THEIR ARE STILL PROBLEMS WITH THE FRAME. THE PROBLEM IS THE WELDS KEEP BREAKING ON THE FRAME. THE SHOP TOLD ME I WAS LUCKY, THAT WITH THE WAY THE WELDS ARE BREAKING, THE WHOLE UNIT COULD HAVE FALLEN APART OR OFF THE FRAME WHILE ON THE HIGHWAY. STILL NOT SURE HOW TO FIX THIS. THERE WERE NO INCIDENTS CAUSED THE FAILURE. SO FAR IT HAS COST CLOSE TO $8000.00 IN REPAIRS AND IT STILL BREAKS. UPON GOOGLING THIS PROBLEM, THERE ARE MANY HITS WHERE ALL STATE THE SAME PROBLEM. THE PROBLEM IS THE FRAME IS TOO WEAK TO SUPPORT THE TRAILER'S WEIGHT. MY REPAIR SHOP CALLED ME AND SAID THEY HAVE ANOTHER KEYSTONE TRAILER THAT JUST CAME IN FOR THE SAME PROBLEM. WHAT ARE THE CHANCES IN A SMALL TOWN FOR THAT TO HAPPEN? ON A SIDE NOTE, I HAD PROBLEMS WITH THE TIRES, THEY KEPT BLOWING. I NOTICE MANY MANY RV MANUFACTURES PUT TIRES ON WITH MINIMAL CLEARANCE FOR THE WEIGHT OF THE TRAILER, AND ALSO PUT AXLES THAT ARE BARELY RATED FOR THE TRAILERS AS WELL. YOU PUT A PILLOW IN THE TRAILER AND YOU ARE OVER YOUR AXLE AND TIRE WEIGHT RATING. I INSTALLED TIRES OF THE NEXT LOAD RATING UP AND HAVE NOT HAD A SINGLE PROBLEM. I HAD THE SAME PROBLEM WITH THE TIRES ON MY PREVIOUS TRAILER, A NUWA FIFTH WHEEL. THEY KEPT BLOWING AND FINALLY I REPLACED THEM ALL WITH THE NEXT SIZE UP. THIS PROBLEM TRULY IS A ROAD HAZARD, HAVING A BLOW OUT ON A RV GOING 65MPH ON THE FREEWAY. ALSO, THE PROBLEM OF HAVING THE TRAILER FALLING OFF A FAILED FRAME WHILE TRAVELING ON THE FREEWAY. *TR

Structure; Trailer Hitches

ODI #10254135

Incident: June 6, 2008 · Filed: January 7, 2009

TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA. THE CONTACT STATED THAT THE FIBER GLASS HAD A CRACK CAUSED BY THE FLEXING OF THE HITCH, WHICH COULD NOT SUPPORT THE TRAILER. HE HAS EXPERIENCED MULTIPLE FAILURES WITH THE HYDRAULIC AND STATED THAT THE VEHICLE WAS DESIGNED POORLY. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT MAKE ANY REPAIRS. THERE WAS NO CRACK AT THE TIME OF THE PURCHASE. THE FAILURE MILEAGE WAS 3,000. UPDATED 02-18-09 *BF UPDATED 02/18/09. *JB

Suspension

ODI #10236212

Incident: January 1, 2008 · Filed: July 29, 2008

TL*THE CONTACT OWNS A 2002 KEYSTONE MONTANA, MODEL NUMBER 2955RL. THE AXLE HAS A DEFECT THAT IS WEARING THE TIRES. IN OCTOBER OF 2007, THE CONTACT PLACED NEW TIRES ON THE TRAILER. IN JANUARY OF 2008, THE TIRES HAD TO BE REPLACED. HE WILL TAKE THE TRAILER TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

Equipment

ODI #10227152

Incident: April 10, 2008 · Filed: May 9, 2008

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE) ON MARCH 11, 2008. THE NOTICED INDICATED THE RISK OF A POTENTIAL FIRE HAZARD. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED IN APRIL OF 2008; HOWEVER, THE DEALER REFUSED AND STATED THAT THE REPAIRS STOPPED ON APRIL 1, 2008. THE SERVICE MANAGER AT THE DEALER INFORMED THE CONTACT THAT HE WAS THE FOURTH CONSUMER THAT WAS DENIED THE REPAIR. THE CONTACT CONSULTED THE MANUFACTURER SEVERAL TIMES, BUT WAS PUT OFF AND NOT ASSISTED. THE CONTACT REFERENCED MANUFACTURER NUMBER 22485147. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 07/16/08*LJ THE CONSUMER STATED THE BOILER WAS DEFECTIVE. UPDATED 07/16/08

Steering; Service Brakes, Hydraulic; Power Train

ODI #10195440

Incident: April 15, 2007 · Filed: July 5, 2007

SPINDLE BENT, CAUSING BRAKES TO STICK. HAD TO REPLACE AXLE. DID HAVE AN AXLE. *AK

Equipment

ODI #10192423

Incident: April 25, 2007 · Filed: June 4, 2007

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2852. THE REFRIGERATOR WAS SERVICED FOR NHTSA RECALL # 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPAIR WHO CHARGED $149.33 FOR LABOR. THE WORK ORDER SPECIFICALLY STATED, "PERFORMED RECALL WORK" AND NO OTHER WORK WAS AUTHORIZED. THE PURCHASE DATE WAS UNKNOWN. THE CONSUMER PROVIDED A COPY OF THE INVOICE FOR REPAIR. UPDATED 07/05/07 *TR

Other Keystone Montana model years

Check your 2002 Keystone Montana VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Montana at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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