NHTSA vehicle safety data
2020 Keystone Impact Recalls & Complaints
The 2020 Keystone Impact has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2020 Keystone Impact. Recall data is refreshed daily from NHTSA.
2020 Keystone Impact owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Keystone Impact, describing incidents dated March 6, 2020.
Most-cited components
- Unknown or Other 1 complaint
The complaint on file reports 1 injury (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11350962 · Filed
THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES
Hydraulic Leveling Leg Foot Pads May Separate
NHTSA #22V726000 · Equipment — Mechanical — Integrated Jack/Leveler/Stabilizer · NHTSA notice
Reported September 29, 2022 · Keystone RV Company
Potentially affected: 9,678 vehicles
Repair completion: 64.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 22-437 · Owners notified November 10, 2022
Defect description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Safety consequence
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Stove Saddle Valves may Leak Gas
NHTSA #21V019000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice
Reported January 20, 2021 · Keystone RV Company
Potentially affected: 309 vehicles
Repair completion: 46.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 21-398 · Owners notified February 12, 2021
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
Safety consequence
A gas leak can increase the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Generator Transfer Switch may be Improperly Wired
NHTSA #20V428000 · Electrical System — Wiring · NHTSA notice
Reported July 24, 2020 · Keystone RV Company
Potentially affected: 594 vehicles
Repair completion: 79.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-382 · Owners notified August 27, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Safety consequence
A generator that is able to energize the shore power connection may increase the risk of injury.
Manufacturer remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Antenna Wing May Separate From Mounting Base
NHTSA #20V398000 · Equipment — Electrical · NHTSA notice
Reported July 7, 2020 · Keystone RV Company
Potentially affected: 8,313 vehicles
Repair completion: 69.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-381 · Owners notified August 27, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Safety consequence
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Impact model years
Check your 2020 Keystone Impact VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Impact at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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