NHTSA vehicle safety data
2020 Keystone Carbon Recalls & Complaints
The 2020 Keystone Carbon has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2020 Keystone Carbon. Recall data is refreshed daily from NHTSA.
2020 Keystone Carbon owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Keystone Carbon, describing incidents dated June 30, 2023.
Most-cited components
- Structure 1 complaint
Newest complaints
ODI #11532305 · Filed
Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road and…
Antenna Wing May Separate From Mounting Base
NHTSA #20V398000 · Equipment — Electrical · NHTSA notice
Reported July 7, 2020 · Keystone RV Company
Potentially affected: 8,313 vehicles
Repair completion: 69.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-381 · Owners notified August 27, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Safety consequence
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Carbon model years
Check your 2020 Keystone Carbon VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Carbon at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Keystone VIN