NHTSA vehicle safety data

2016 Keystone Carbon Recalls & Complaints

The 2016 Keystone Carbon has 2 NHTSA recall campaigns and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2016 Keystone Carbon. Recall data is refreshed daily from NHTSA.

2016 Keystone Carbon owner complaints

Owners have filed 5 complaints with NHTSA about the 2016 Keystone Carbon, describing incidents dated July 18, 2016 to October 28, 2017.

Most-cited components

Structure 3 complaints
Seats 2 complaints

Newest complaints

ODI #11044033 · Filed November 7, 2017
BRACE, ARTICULATING STEPS - FRACTURE. THE ARTICULATING STEPS TO THE MAIN CABIN ARE UNSUPPORTED DUE TO A FRACTURE IN THE REARMOST WELD OF THE BRACE IN WHICH THE STEP ASSEMBLY RESTS ON IN THE FULLY ARTICULATED/OPEN STATE. ENTRY AND EGRESS BY AN OCCUPANT IS CHARACTERIZED BY A SUDDEN DROP DURING…
ODI #10970406 · Filed April 4, 2017
CARBON 387: REAR ELECTRIC BED WITH INTEGRATED COUCH WAS REPLACED DUE TO DEFECTS IN OUTER SEATING MATERIAL. SAFETY RELEASE LATCHES (1 EACH SIDE OF BACK REST) THAT WERE PRESENT IN THE ORIGINAL DESIGN TO PREVENT UNINTENDED PINCH AND/OR INJURY FROM COUCH SEAT BACK ARTICULATION ARE COMMUNICATED BY DEALER…
ODI #10970405 · Filed April 4, 2017
CARBON 387: REAR ELECTRIC BED WITH INTEGRATED COUCH HAS MANUALLY ARTICULATING AND LOCKING SUPPORT LEGS ATTACHED. SUPPORT LEG LOCKS LOOSEN AND DO NOT STAY ENGAGED AFTER USE. UNEXPECTED FAILURE TO STAY IN THE STOWED POSITION CREATES A HIGH RISK FOR INJURY DURING LOADING AND UNLOADING OF THE GARAGE…

Read all 5 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Aluminum Ladder Hinge may Separate

NHTSA #16V825000 · Equipment · NHTSA notice

Reported November 15, 2016 · Keystone RV Company

Potentially affected: 6,252 vehicles

Repair completion: 28.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 16-267 · Owners notified November 29, 2016 · Vehicles built May 15, 2014 – September 30, 2015 (per NHTSA)

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Safety consequence

If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Keystone Carbon. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

5 owner complaints have been filed with NHTSA for the 2016 Keystone Carbon.

Structure

ODI #11044033

Incident: October 28, 2017 · Filed: November 7, 2017

BRACE, ARTICULATING STEPS - FRACTURE. THE ARTICULATING STEPS TO THE MAIN CABIN ARE UNSUPPORTED DUE TO A FRACTURE IN THE REARMOST WELD OF THE BRACE IN WHICH THE STEP ASSEMBLY RESTS ON IN THE FULLY ARTICULATED/OPEN STATE. ENTRY AND EGRESS BY AN OCCUPANT IS CHARACTERIZED BY A SUDDEN DROP DURING ENTRY/EXIT. LOADING THE BRACE CAUSES THE BRACE TO DISENGAGE FROM ITS MATING SURFACE DUE TO THE BROKEN WELD; THE STEP ASSEMBLY DROPS ON 1 SIDE CAUSING THE OCCUPANT TO BECOME UNSTABLE AND LOSE BALANCE. CONDITION IS WITNESSED ON A 5TH WHEEL TOY HAULER; STEPS ARE USED WHEN STATIONARY.

Seats

ODI #10970406

Incident: October 22, 2016 · Filed: April 4, 2017

CARBON 387: REAR ELECTRIC BED WITH INTEGRATED COUCH WAS REPLACED DUE TO DEFECTS IN OUTER SEATING MATERIAL. SAFETY RELEASE LATCHES (1 EACH SIDE OF BACK REST) THAT WERE PRESENT IN THE ORIGINAL DESIGN TO PREVENT UNINTENDED PINCH AND/OR INJURY FROM COUCH SEAT BACK ARTICULATION ARE COMMUNICATED BY DEALER TO BE DISCONTINUED BY THE MANUFACTURER. ARTICULATING SEAT BACK MOVES FROM A HORIZONTAL TO A VERTICAL POSITION ON LINKAGE BARS THAT ACT IN A "SCISSOR-LIKE" MOTION. WITHOUT DUAL RELEASE LATCHES (AS ARE INSTALLED ON REMAINING 7 SEAT BACKS) THE RISK OF INJURY TO FINGERS, UNINTENDED PINCH, IS GREATLY INCREASED.

Seats

ODI #10970405

Incident: July 18, 2016 · Filed: April 4, 2017

CARBON 387: REAR ELECTRIC BED WITH INTEGRATED COUCH HAS MANUALLY ARTICULATING AND LOCKING SUPPORT LEGS ATTACHED. SUPPORT LEG LOCKS LOOSEN AND DO NOT STAY ENGAGED AFTER USE. UNEXPECTED FAILURE TO STAY IN THE STOWED POSITION CREATES A HIGH RISK FOR INJURY DURING LOADING AND UNLOADING OF THE GARAGE AREA.

Structure

ODI #10970404

Incident: October 22, 2016 · Filed: April 4, 2017

CARBON 387: ARTICULATING ROOF ACCESS LADDER FASTENERS (MULTIPLE) LOOSEN AND BACK OUT OF THE SIDE WALL DURING ROAD MOTION/ USE. LADDER BRACKETS BEGIN TO SEPARATE FROM SIDE WALL CREATING AN UNSAFE CLIMBING CONDITION.

Structure

ODI #10970403

Incident: July 18, 2016 · Filed: April 4, 2017

ALUMINUM FRAMEWORK CONSTRUCTING THE MAIN LIVING AREA SLIDE-OUT PROTRUDES INTO THE TIRE AREA AND CONTACTS THE REAR TIRE DURING JOUNCE CONDITIONS. [PICTURE SHOWN IS FRAMEWORK PULLED AWAY FROM BODY SIDE - AS SHOWN BY MOLDING MISMATCH]

Other Keystone Carbon model years

Check your 2016 Keystone Carbon VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Carbon at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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