2024 Jeep Compass Recalls, Ratings & Complaints

Incident: October 27, 2026 · Filed: October 27, 2026

Travelling at high speed on the highway when I experienced phantom breaking when there was no obstacles in front of me.

Incident: October 26, 2026 · Filed: October 26, 2026

Jeep compass is notorious for electrical issues. Randomly jolts because of the turbo. Randomly pops up electrical issues when there are no electrical issues. On the date of October 26 the car was flashing signals and lights that correlated to nothing going on with the car and locked both its brakes and gas. Thankfully, I was not on the road yet because the car would not start. The car control system aswell jolts the car during unnecessary times.

Incident: October 10, 2026 · Filed: October 10, 2026

Defective brake pads and rotors, brake pads are digging into the rotors, more so when turning. vehicles has 15k miles, photos attached, brake pads are not worn down as seen in photos. Dealer refuses to repair claiming corrosion. Alot of reports of unusual brake pads and rotors wearing down way too fast for milage usage which points to defective parts. See below link for additional complaints. This is a safety risk. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 8, 2026 · Filed: August 9, 2026

The vehicle experiences severe, recurring electrical and drivetrain failures while operating at highway speeds (up to 70 MPH). On August 8, 2026, while driving on the highway, the vehicle suffered a sudden loss of motive power/drivetrain engagement accompanied by non-stop audible warning chimes, cluster warning light cascades, and an SVC 4WD (Service 4WD) message disabling drive modes. This sudden loss of power on a high-speed highway created an immediate, near-miss collision risk for my family and surrounding traffic. Service & Repair History: The issue has recurred across multiple dates (June 30, July 4, July 10, July 14, and August 8, 2026). The vehicle was held by Castle Chrysler Dodge Jeep Ram Naperville for nearly three weeks (July 14 – August 7). The dealer cleared Diagnostic Trouble Codes (DTCs) and returned the un-repaired vehicle, stating that Stellantis is "working on a software fix." The failure recurred twice immediately after pickup on August 8 at 13,662 and 13,696 miles. The dangerous highway loss-of-power condition remains unrectified.

Incident: May 8, 2026 · Filed: July 17, 2026

I am writing to request immediate assistance with our Jeep, which has become a serious safety hazard for our family. We purchased the jeep less than 2 years ago and over the past three months it has repeatedly failed to start or has stalled unexpectedly, leaving us stranded on multiple occasions. Despite taking the vehicle to dealership and other service centers four times, no one has been able to diagnose or repair the issue. The vehicle often starts normally for technicians after being towed, only to fail again once we have it back. On our most recent visit to a dealership, we were charged $180 for diagnostics, yet the 3 of 5 XXX 3:01 PM XXX Claim Form [XXX]!!production\customer\customer_c... problem persists. When I called today for further help, we were turned away. This ongoing issue has created significant safety risks. The Jeep has stalled at traffic lights on multiple occasions, including one near-miss with a tractor-trailer. My husband works in a high-risk environment, and reliable transportation is essential for our family’s safety. As a registered nurse, I have already missed work due to these breakdowns and am at risk of jeopardizing my career. We have also been forced to miss important family events and cancel vacation plans. The financial burden has been devastating. We have spent a substantial amount of money on repeated towing, diagnostics, and repairs, leaving us struggling to cover basic household bills. For the safety of our children and our family, we urgently request that you repurchase or replace this vehicle under your responsibilities as a dealership. We can no longer accept the ongoing risk and unreliability. I kindly ask for a prompt response and a resolution within the next few business days. Please contact me at [XXX] or [XXX] to discuss next steps. Thank you for your immediate attention to this serious matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: February 12, 2025 · Filed: July 17, 2026

The vehicle suffers from severe, persistent electrical and powertrain failures that compromise safe operation. Multiple Advanced Driver Assistance Systems (ADAS) have completely failed, including the Lane Keeping Assistance, Blind Spot Warning, and Forward Collision Warning systems.When driving, the vehicle constantly flashes erratic dashboard warning messages and emits continuous warning chimes without cause. In addition to the electrical failures, the powertrain malfunctions; the vehicle jolts violently upon acceleration, behaving as though the transmission is failing.Safety Risks: These failures create immediate safety hazards. The unexpected transmission jolts cause unpredictable acceleration when merging or stepping on the gas. The loss of forward collision and blind spot warnings leaves me without critical safety buffers, and the constant flashing lights and beeping create a severe driver distraction.Inspection and Diagnosis: The vehicle has been taken to an authorized dealership service center multiple times for these specific issues. However, the service department has refused to properly document the complaints on the repair orders or perform standard diagnostics, falsely claiming the safety sensors are just "dirty" and blaming the transmission behavior on driver habits. The vehicle and its malfunctioning components remain fully available for inspection.Onset: These symptoms first appeared shortly after purchasing the vehicle and have grown progressively worse.

Incident: April 21, 2026 · Filed: July 6, 2026

I am reporting a severe, life-threatening safety defect involving intermittent "phantom braking" (unwarranted activation of the Automatic Emergency Braking / AEB system) on my 2024 Jeep Compass while driving at highway speeds. On multiple occasions while traveling on the freeway, the vehicle has suddenly and aggressively slammed on the brakes with absolutely no obstacles, vehicles, or hazards in front of it. The vehicle anchors the brakes without warning, causing rapid and dangerous deceleration from 60-70 mph. This has nearly resulted in catastrophic rear-end collisions from vehicles traveling behind me. The issue is highly intermittent and unpredictable. It appears to be a major defect in the Advanced Driver Assistance Systems (ADAS)—specifically the forward-facing camera or radar modules—which are misinterpreting road conditions, shadows, or reflections as an imminent collision threat. We have actively tried to get this resolved through the Classic Jeep, Madison ohio. The vehicle has been brought into the dealership service department several times for this exact occurrence. A corporate safety "SAFE case" was opened CN102930576 , and most recently, the customer service manager test-drove the vehicle for 4 to 5 days. Because the issue is intermittent, they were unable to replicate it during that specific timeframe, found no active error codes in the computer, and performed no repairs. The vehicle was returned to us completely unresolved and remains an active danger to drive. The manufacturer's inability to replicate a highly intermittent software or sensor defect does not negate the severe danger this vehicle poses. Sudden, unprompted hard braking at 65+ mph creates an immediate risk of a multi-car highway accident. I am filing this complaint to urge the NHTSA to investigate 2024 Jeep Compass forward collision warning and AEB systems before this defect causes a serious or fatal crash.

Incident: June 27, 2026 · Filed: July 1, 2026

The contact owns a 2024 Jeep Compass. The contact stated that after parking the vehicle in the garage the night, the following morning the contact entered the garage and discovered that the sunroof had shatter. A dealer was not contacted. The vehicle was not taken to the dealer to be repaired. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.

Incident: June 9, 2026 · Filed: June 9, 2026

The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.

Incident: August 15, 2025 · Filed: May 28, 2026

The contact owns a 2024 Jeep Compass. The contact stated that while the rear lift gate door was opened as intended, the rear lift gate failed to support the rear trunk upward. No warning light illuminated. The vehicle was diagnosed at the contact's residence by an authorized Jeep mechanic; however, the failure was not identified. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.