NHTSA vehicle safety data

2017 Jayco Jay Feather Recalls & Complaints

We couldn't confirm the NHTSA recall list for the 2017 Jayco Jay Feather right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 4 owner complaints are on file.

NHTSA recall and complaint data for the 2017 Jayco Jay Feather.

2017 Jayco Jay Feather owner complaints

Owners have filed 4 complaints with NHTSA about the 2017 Jayco Jay Feather, describing incidents dated April 20, 2017 to May 19, 2019.

Most-cited components

Electrical System 1 complaint
Exterior Lighting 1 complaint
Structure 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11311399 · Filed February 25, 2020
LED LIGHTING OVERHEATS AND THEN FLICKERS
ODI #11208861 · Filed May 20, 2019
WE WERE DRIVING HOME PULLING ARE 2017 JAYCO JAY FLIGHT SLX 264BHW AT 65 MPH ON I 10 WEST ON ARE WAY HOME. A TRUCKER HAD PASSED US AND I HAD NOTICED SOME DEBRIS FLYING OUT FROM THE BACK OF MY TRAILER HITTING CARS BEHIND ME I SLOWED DOWN AND EXITED THE FREEWAY. I STARTED TO LOOK AROUND THE TRAILER AND…
ODI #11091718 · Filed May 4, 2018
AN APPOINTMENT WAS MADE FOR MAY 4, 2018 WITH THE DEALERSHIP TO REPACK LIGHTING PER CAMPAIGN 17V-290. THE DEALER IS ALBANY RV, 48 RENSSELAER AVE., LATHAM, NY 12110. ON MAY 2, AFTER TRYING TO CONFIRM THE APPOINTMENT, I WAS ADVISED THAT I DIDN'T HAVE AN APPOINTMENT BECAUSE IT WAS MADE BY A TERMINATED…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2017 Jayco Jay Feather in 1 investigation. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Equipment Query EQ17-002: Close Equipment Query
Closed July 2, 2019
- Recall 17E-046

Open and recently closed NHTSA defect investigations

We couldn't confirm the NHTSA recall list for the 2017 Jayco Jay Feather right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

try.vin has no NCAP crash-test rating on file for the 2017 Jayco Jay Feather. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2017 Jayco Jay Feather.

Electrical System

ODI #11311399

Incident: March 23, 2019 · Filed: February 25, 2020

LED LIGHTING OVERHEATS AND THEN FLICKERS

Structure

ODI #11208861

Incident: May 19, 2019 · Filed: May 20, 2019

WE WERE DRIVING HOME PULLING ARE 2017 JAYCO JAY FLIGHT SLX 264BHW AT 65 MPH ON I 10 WEST ON ARE WAY HOME. A TRUCKER HAD PASSED US AND I HAD NOTICED SOME DEBRIS FLYING OUT FROM THE BACK OF MY TRAILER HITTING CARS BEHIND ME I SLOWED DOWN AND EXITED THE FREEWAY. I STARTED TO LOOK AROUND THE TRAILER AND FOUND THAT THE UNDER SIDE OF THE TRAILER HAD COME LOOSE AND WHEN IT HIT THE GROUND IT EXPLODED AND THE PIECES OF THE DEBRIS I HAD SEEN WERE THE PLASTIC BELLY COMING OFF AND THE INSULATION THIS COULD BE A DANGER TO CAR FOLLOWING TO CLOSE.

Exterior Lighting

ODI #11091718

Incident: May 2, 2018 · Filed: May 4, 2018

AN APPOINTMENT WAS MADE FOR MAY 4, 2018 WITH THE DEALERSHIP TO REPACK LIGHTING PER CAMPAIGN 17V-290. THE DEALER IS ALBANY RV, 48 RENSSELAER AVE., LATHAM, NY 12110. ON MAY 2, AFTER TRYING TO CONFIRM THE APPOINTMENT, I WAS ADVISED THAT I DIDN'T HAVE AN APPOINTMENT BECAUSE IT WAS MADE BY A TERMINATED EMPLOYEE. THIS RESERVATION WAS MADE ABOUT 5 MONTHS AGO. THE BOTTOM LINE, MY TIME IS LIMITED, I HAVE TO SCHEDULE TIME OFF FAR IN ADVANCE. BELIEVING THAT ALBANY RV WAS A REPUTABLE COMPANY I LEARNED IT HAS A BLATANT DISREGARD FOR CUSTOMER SAFETY OR THEIR CUSTOMERS WELL BEING. I DID CALL THE JAYCO HEADQUARTERS WHO TRIED TO INTERVENE BUT HAD NO SUCCESS. APPARENTLY THEY'VE RECEIVED MANY COMPLAINTS. MY CONTACT AT ALBANY WAS [XXX], HER SUPERVISOR WAS [XXX] WHO NEVER RESPONDED TO DIRECT REQUESTS THAT HE SPEAK WITH ME. PLEASE SEE THE ATTACHED PDF. MY NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other

ODI #11012678

Incident: April 20, 2017 · Filed: August 3, 2017

I PURCHASED A 2017 JAYCO 23BHM JAY FEATHER TT BACK IN JAN 2017. OVERALL I'M SATISFIED WITH THE QUALITY AND THE DESIGN OF THIS UNIT. I DO HAVE ONE SAFETY CONCERN OVER THE DECISION BE IT AT THE FACTORY PRODUCTION LEVEL OR BACK AT THE BEGINNING OF THE DESIGN STAGE. MY 2 ENTRY DOOR UNIT HAS A 3 STEP STAIR SET AT THE FRONT BUT ONLY A 2 STEP STAIR AT THE REAR DOOR. I WAS NOT TOLD THIS NOR DID I NOTICE IT UNTIL AFTER I PURCHASED THE TRAILER. THIS IS VERY UNSAFE FOR THOSE WHO ENTER MY UNIT FROM THE FRONT AND FOR WHAT EVER REASON EXIT OUT THE REAR DOOR NOT KNOWING THE DIFFERENCE IN THE NUMBER OF STEPS UNTIL THEY ARE TAKING THEIR LAST STEP. I'VE HAD A FEW FELLOW CAMPERS ALREADY ASK ME WHY JAYCO WOULD DO SUCH A THING ON THEIR TRAVEL TRAILERS. I CAN'T GIVE THEM A GOOD ANSWER OTHER THAN A SUPPOSED COST SAVINGS. I SEE THIS AS COST OVER SAFETY. ONLY THIS DECISION CAN END UP BEING VERY COSTLY THROUGH AN UNEXPECTED FALL AND POSSIBLE INJURY NOT TO MENTION THE LEGAL END OF THINGS. I'VE NOTICED THAT THE 2018 MODEL OF THIS UNIT HAS CORRECTED THIS SAFETY PROBLEM. I ASKED JAYCO WHAT THEY RECOMMEND I DO SHORT OF WARNING EVERYONE TO NOT USE THE BACK DOOR OF MY TRAILER? NO RESPONSE OTHER THAN AN EMAIL TO MY CONCERN TELLING ME THIS IS THE WAY THESE UNIT ARE AND DESIGNS CHANGE FROM TIME TO TIME. I STILL VIEW THIS AS A VERY UNSAFE PRODUCTION CHOICE AND AN ACCIDENT READY TO HAPPEN NOT ONLY FOR ME BUT FOR ALL WHO HAVE THIS TYPE OF FRONT AND REAR STEP MIS-MATCH. PLEASE ADVISE. THANK YOU.

Other Jayco Jay Feather model years

Check your 2017 Jayco Jay Feather VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Jay Feather at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Jayco VIN