NHTSA vehicle safety data

2020 Jayco Greyhawk Recalls & Complaints

The 2020 Jayco Greyhawk has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.

NHTSA recall and complaint data for the 2020 Jayco Greyhawk. Recall data is refreshed daily from NHTSA.

2020 Jayco Greyhawk owner complaints

Owners have filed 2 complaints with NHTSA about the 2020 Jayco Greyhawk, describing incidents dated December 29, 2023 to August 4, 2026.

Most-cited components

  • Unknown or Other 2 complaints
  • Visibility/Wiper 2 complaints
  • Structure 1 complaint

Newest complaints

  • ODI #11755354 · Filed

    While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the…

  • ODI #11563004 · Filed

    The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken…

Read all 2 complaints

Power Steering Pressure Line May Detach and Leak

NHTSA #24V245000 · Steering — Hydraulic Power Assist — Hose, Piping, and Connections · NHTSA notice

Reported April 2, 2024 · Jayco, Inc.

Potentially affected: 1,719 vehicles

Jayco campaign Ford 24V-097 · Owners notified July 22, 2024

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Safety consequence

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Stove Saddle Valves May Leak Gas

NHTSA #21V204000 · Equipment — Appliance — Oven/Stove/Cooktop · NHTSA notice

Reported March 24, 2021 · Jayco, Inc.

Potentially affected: 2,144 vehicles

Repair completion: 29.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903566 · Owners notified May 3, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Safety consequence

A gas leak can increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Leveling System Mounting Bracket May Fail

NHTSA #20V780000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported December 15, 2020 · Jayco, Inc.

Potentially affected: 3,356 vehicles

Repair completion: 68.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903528 · Owners notified February 3, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Safety consequence

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frameless Window Glass May Detach

NHTSA #20V337000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported June 9, 2020 · Jayco, Inc.

Potentially affected: 449 vehicles

Repair completion: 56.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9901508 · Owners notified June 15, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Safety consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Relay Valve Air Flow Restriction/FMVSS 121

NHTSA #19V406000 · Service Brakes, Air — Disc · NHTSA notice

Reported May 30, 2019 · Jayco, Inc.

Potentially affected: 23 vehicles

Owners notified June 19, 2019 · Vehicles built January 7, 2019 – April 18, 2019 (per NHTSA)

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Safety consequence

An increase in stopping distance without warning increases the risk of crash.

Manufacturer remedy

Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Jayco Greyhawk model years

Check your 2020 Jayco Greyhawk VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Greyhawk at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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