NHTSA vehicle safety data

2020 Jayco Travel Trailer White Hawk Recalls & Complaints

The 2020 Jayco Travel Trailer White Hawk has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco Travel Trailer dealer.

NHTSA recall and complaint data for the 2020 Jayco Travel Trailer White Hawk. Recall data is refreshed daily from NHTSA.

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2020 Jayco Travel Trailer White Hawk owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 Jayco Travel Trailer White Hawk, describing incidents dated February 12, 2026.

Most-cited components

Structure 1 complaint
Suspension 1 complaint

Newest complaints

ODI #11717623 · Filed February 12, 2026
The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was…

Read the full complaint

Propane Regulator May Fail and Cause Fire

NHTSA #21V425000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice

Reported June 4, 2021 · Jayco, Inc.

Potentially affected: 87,649 vehicles

Repair completion: 33.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 3, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Stove Saddle Valves may Leak Gas

NHTSA #21V184000 · Equipment — Appliance — Oven/Stove/Cooktop · NHTSA notice

Reported March 17, 2021 · Jayco, Inc.

Potentially affected: 18,636 vehicles

Repair completion: 25.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9901566 · Owners notified May 3, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Safety consequence

A gas leak can increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Exterior Ladder may Block Emergency Escape Window

NHTSA #19V873000 · Structure — Emergency — Escape/Egress/Exit · NHTSA notice

Reported December 10, 2019 · Jayco, Inc.

Potentially affected: 51 vehicles

Repair completion: 49.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9901503 · Owners notified December 20, 2019 · Vehicles built March 13, 2019 – May 14, 2019 (per NHTSA)

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Safety consequence

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Manufacturer remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Wired Breakaway Switch

NHTSA #19V516000 · Service Brakes, Electric · NHTSA notice

Reported July 9, 2019 · Jayco, Inc.

Potentially affected: 103 vehicles

Repair completion: 64.08% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9901438 · Owners notified July 12, 2019 · Vehicles built February 6, 2019 – May 28, 2019 (per NHTSA)

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Safety consequence

If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Jayco Travel Trailer White Hawk. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2020 Jayco Travel Trailer White Hawk.

Suspension; Structure

ODI #11717623

Incident: February 12, 2026 · Filed: February 12, 2026

The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the manufacturing process. The contact stated that the failure had recently occurred on the front driver’s side axle. The RV was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Other Jayco Travel Trailer White Hawk model years

Check your 2020 Jayco Travel Trailer White Hawk VIN

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