NHTSA campaign 19V873000 · Manufacturer campaign 9901503
Jayco Travel Trailer Recall 19V-873: Exterior Ladder may Block Emergency Escape Window
NHTSA recall 19V873000 (Manufacturer campaign 9901503) was reported by Jayco, Inc. on December 10, 2019, with 51 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jayco Travel Trailer White Hawk for model years 2019–2020. Owners were notified on December 20, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V873000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V873000 (also written 19V-873 or 19V873)
- Filed by
- Jayco, Inc.
- Manufacturer campaign number
- 9901503
- Report received
- Potentially affected
- 51 vehicles (per NHTSA)
- Component
- Structure — Emergency — Escape/Egress/Exit
- Owners notified
Repair completion: 49.02% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V873000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Jayco Travel Trailer
Jayco Travel Trailer White Hawk
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V873000.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Safety consequence
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Manufacturer remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V873000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.