NHTSA Office of Defects Investigation
Preliminary Evaluation PE21-019: Vehicle Rolls Away While in Park
- Closed
NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE21-019 on August 2, 2021 and closed it on May 27, 2022. NHTSA's investigations file lists the 2019–2020 Mercedes Benz SPRINTER (VS30) for it and links recalls 21V-972 and 22V-796 to it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- PE21-019 (also written PE21019)
- Investigation type
- Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
- Status
- Closed May 27, 2022
- Opened
- Closed
- Vehicle or equipment manufacturer
- Daimler Vans USA, LLC
- Component
- Power Train — Automatic Transmission
- Recalls linked by NHTSA
- Vehicles and equipment
- 2019–2020 Mercedes Benz SPRINTER (VS30)
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE21-019.
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following discussions with ODI about the failures, MB decided to conduct a safety recall. On December 15, 2021, Daimler Vans USA, LLC filed recall 21V-972 covering 48,400 model year (MY) 2019-2020 Mercedes-Benz (MB) Sprinter vans. With recall 21V-972, this investigation is closed. The affected vehicle population determined by MB is Sprinter vehicles (VS30, Platform 907) produced between June 5, 2018 and November 30, 2020 with a manual parking brake and a 7-speed automatic transmission that was manufactured between May 1, 2018 and October 31, 2019, in the Hedelfingen transmission plant in Germany.
Further use of Agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers:11360500, 11404893, 11404894, 11360505, 11404417, 11405798, 11405804, 11404969, 11404838, 11404891, 11415509, 11428353, 11428296, 11298470, 11428219, 11405803, 11427068, 11428216, 11428296, 11429905, 11447877, 11452051
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE21-019. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Mercedes Benz
All Mercedes Benz recallsWhat an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for PE21-019
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.