NHTSA Office of Defects Investigation

Preliminary Evaluation PE13-034: Jeep Liberty Door Fires

  • Closed

NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE13-034 on October 21, 2013 and closed it on March 9, 2014. NHTSA's investigations file lists the 2012 Jeep Liberty for it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
PE13-034 (also written PE13034)
Investigation type
Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
Status
Closed March 9, 2014
Opened
Closed
Vehicle or equipment manufacturer
Chrysler (FCA US, LLC)
Components
Electrical System; Visibility — Power Window Devices and Controls
Vehicles and equipment
2012 Jeep Liberty

A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE13-034.

The driver's side power master window switch (PMWS) evaluted during this investigation controls the power windows for all four doors, the power mirrors and door locks.

The PMWS is located on the driver's side door panel.

Chrysler advised that the PMWS was used on multiple vehicle platforms including model year (MY) 2011 Dodge Nitro, MY 2011-2012 Jeep Liberty and MY 2011 Chrysler Town & Country and Dodge Caravan for a total of approximately 425,000 vehicles.

At the opening of the investigation, ODI identified two reports of fire near the vicinity of the PMWS on MY 2012 Jeep Liberty Vehicles.

During the course of the investigation, ODI determined that one of the complaint fires was not likely caused by a PMWS failure as available evidence indicated the fire started in the dashboard as opposed to the door panel area.

Accordingly, the report was removed from the above counts.

In response to ODI's October 30, 2013 information request (IR) letter, Chrysler advised that it was only aware of the same two fire reports as ODI and that it had concluded one of the reports did not involve a PMWS failure.

ODI has not identified any new subject vehicle reports involving PMWS fires during the course of the investigation.

In addition to the reports alleging fire, ODI evaluated other reports and data related to PMWS failures including consumer complaints, field reports, law suits, and warranty claims provided by Chrysler in its response.

ODI interviewed owners of complaint vehicles when additional information was required.

In addition to the subject Jeep Liberty, ODI reports for the additional Chrysler vehicles that use the same PMWS were also reviewed.

ODI identified two additional ODI complaints (see ODI 10523317 and 10474901) involving Chrysler minivans that alleged door fires that were, or may have been related to a PMWS failure.

In discussions with ODI, Chrysler stated that it conducted a search for consumer complaints alleging PMWS related door fires on the additional vehicles that use the same PMWS but did not identify any responsive reports.

Based on ODI's assessment of available data, the overall failure rate for the PMWS, which was used in a large population of vehicles, appears to be low, and the failure rate for those that resulted in fires is even lower.

Additionally the data does not indicate a trend, climatic, or regional effects indicative of an actionable defect issue.

A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.

Accordingly, the investigation is closed.

The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.

The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.

The ODI report cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10459029

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE13-034. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Jeep VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for PE13-034

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.